InterfloraReviews of interflora.com

Very disappointed. I had found a beautiful selection of flowers on a competitor's website but was unable to get a Sunday delivery slot. I only chose Interflora for that reason; such a shame. Paid an excessive amount for Sunday delivery and watched the tracking all day, which stated that the order was 'out for delivery'. Having not heard any positive comments from my mother I found out that nothing had arrived the following day. Not only do I look like I missed the date, but I have no idea where the order is as tracking now states 'no information'. They have, however, taken my money. What a terrible company and would recommend to avoid like the plague. 'At Interflora we aim to provide the highest quality service and delight every customer with each gift we deliver'- I am sure they do, but it has to be delivered first. I am hoping to get my money back soon and I will be using the other company that I should have in the first instance- they are cheaper too.

I had arranged for my team at work to pull together some funds for a colleague, who had just been diagnosed for breast cancer. Inter-flora's website really stuck out above the others, and this is the one we settled for. The ordering process was easy, so no complaints there. The arrangement was delivered directly to our friend, and upon delivery she notified us and was really pleased with the arrangement. However, when I went round to see her a few days later, the flowers were those that we purchased but rather than the vase being ceramic as advertised, it was in a plastic mould. I did not tell my friend of the disappointment, as I did not want to startle her, so I contacted inter-flora. I received a 10% discount, but only after they requested for images two or three times to which I repeatedly told them I could not retrieve this. All in all I know now not to trust this company, this is the first order I have ever placed and it really has left a sour taste in my mouth.

Been a bizzy week new home - so flowers for wife a must easy to order and lovely to look at good service

Bought a rather pricey bouquet for my friends mums funeral,,specifically asked that they be bright beautiful and cheerful like the deceased had been, with oranges and purples, yellows etc. What was bought to the funeral home wasn,t at all like that,,a few unopened white lillies, some green fern and maybe three purple flowers..Theyd gotten the size right that was all. ripped off is what I got,,am using small business florists now

I was regular customer. Every Valentines, every birthdays, every Christmas.... But NEVER AGAIN! Why? Last week I ordered flowers for my girlfriend - I wanted to apologize her. I paid 75$ and what? My girlfriend received withered, old weeds! "Flowers" were nasty and like from a horror!

Fidèle client "Interflora" J'avais commandé le 29/10 à 11h30 des "Orchidée et son Champagne Veuve Clicquot Vintage 2004" Cette commande devant être livrée le 31/10 entre 08h et 14h00 pour célébrer les 22 ans de mariage de mon épouse. Quelle déception ! Aucune livraison à cette date et heure. Je n'ai été averti que le 02/11 à 10h59 disant que le produit floral choisi n'était plus disponible chez leurs fleuristes..... Aucune réponse à ce jour ! Déplorable...

Thank you head office for my Lily s they are beautiful and thank you for listening to my complaint and dealing with it asp my flowers smell beautiful thank you

"Interflora S.p.a.: no satisfied, no refund!" here's what happened relying on this historic company for international flower delivery Here's what can happen to you if you use Interflora Italia S.p.A. and their services of sale and delivery of flowers. On 2nd June 2015, I have placed an order on the Interflora website for a flower composition (i.e. some flowers plus their jar) that should have been delivered to a friend in England to be then brought to a cemetery and put on a tombstone for a commemoration - which would occur on the day after. On 3rd June, the friend just received a simple bunch of flowers, with no jar to contain them. I have then immediately contacted Interflora, asking to fix the error, by sending what I had actually purchased - mandatorily - within end of day on 3rd June or, in case this would not be possible, to be reimbursed as the item delivered was different than what I had purchased. In such occasion, I have also clearly stated that after 3rd June the flower composition would be useless, indicating that they should not re-send anything after that date. On 4th June, my friend in England has received the correct flower composition I had ordered on the website; it's a pity that it was useless on that day, as the commemoration was held on the day before. Despite my request for a refund, Interflora considers the matter settled and that nothing is still owed to me. So be careful when ordering from Interflora as you might receive a different item, the company might deliver late despite you tell them not to, nor they refund you. P. Malaguti