Michelle
Dishonest business practices
This company follows dishonest business practices. They employ sales folks who come door to door to "sell" their product. Fine. A lot of companies do that. The problem is, they assure you it isn't a contract service and you can cancel at anytime. Once you sign-up, you receive an email a few hours later stating you've signed onto a 1-year term, and if you cancel, you'll be charged a full-term fee of over $800 (4-services/year). If it's indeed a contract, that's fine, but tell the consumer that. While I wanted the service, the dishonesty alone made me uncomfortable with continuing with this company.