Insight Pest SolutionsReviews of insightpest.com

I believe this company's commercial service uses deceptive automatic renewal charges. If the sales representative had informed me about the automatic renewal in the one-year agreement, I would not have signed the contract. I already paid four checks for the first year and received four services. However, they automatically charged me for a fifth service without providing any service. Now they have sent the agreement to a collection agency, and I am requesting to speak directly with the collection agency about this matter. Is there any place where I can report this type of business practice?

It would be 0 stars if that was available. I was approached by a door to door salesman. The conversation was rushed but we had a problem with spiders and ants so I signed up. They incorrectly wrote down my email so at no point did I ever receive a contract and at no point was it EVER explained that this was a recurring service with recurring charges. After receiving phone calls from accounts receivable for an outstanding payment for a second visit I contacted the company. After giving them my correct email I did receive a contract and invoice but when I tried to cancel was told the cancellation fee was the amount of a service which was almost $300. Another point I might add is when I spoke with the sales agent he talked about mouse control. I have NEVER in over 20 years in my home had a problem with mice however it was included as a service on this so called contract against my wishes. The cost of their service is exorbitant considering each of their 2 visits lasted approximately 10 minutes. This company uses under handed tactics to gain customers and should not be trusted.

Buyer beware! Be sure to read the contract on the iPad you are signing it on! Rest assured, the salesperson won't be telling you that you are indeed signing a 12-18 month contract. When you choose to cancel, you will be told that there is a $310 cancellation fee. But WAIT, there's more! If you choose to cancel your contract before the end date, not only will you be charged the $310 cancellation fee, but an additional $200 termination fee altogether with an additional sales tax for a total of $551.31 (amount may vary based on the sales tax for your zip code). So, before signing up for Insight Pest Control's service, think twice about it. You will be paying more than $800 for a one year service (my house is small as is the yard, your amount may be greater) and for services that are In other words, will likened to paying for snow removal in the middle of summer and lawn care in the middle of winter. The salesman is less than forthcoming and never once will mention a contract or the terms of the contract. While their product application may be good, the lack of transparency and forthright communication needs attention.

Jax to the Max Such an awesome guy. Went over and beyond his service to make sure we were well looked after. Thank you team 🙏 Appreciate your work

Tarik was friendly, took the time to answer my questions, and acted in a thoroughly professional manner.

We had our quarterly visit this week, and as usual I'm really pleased. Our technician, Mike Hurst, is a personable and professional individual. He goes the extra mile for us, in particular paying attention to those spaces we (older folks) can't reach to do ourselves at all. We rarely see any of the creepie crawlies in our home or even in our yard, a testament to how thorough Mike's attention to our property is. Keep sending him back, please. S. Z. & M. E.

Le technicien Syphax est très gentil et très professionnel

Jax was my technician this afternoon. He went above and beyond. He went around my whole house and got rid of spider webs and wasp nests. He come to get rid of the bug problem we have been having for a while. Cockroach’s ants and other bugs. Thank you so much Jax for everything highly recommended