INPRNTReviews of inprnt.com

Their customers service was great, there was a minor scratch on my metal print and they gave me another print as a courtesy replacement. They also responded really quick as well

I wish I read the trustpilot reviews before ordering.. i ordered around the end of November, and they arrived on January 7th, kinda long but I can deal with that. The real problem is the poor quality of the prints, the smaller prints are almost blurry, the larger one is okay. First and last time, lesson learnt.

I'm an artist and have been requesting an early transfer since over a week ago, multiple emails sent with zero response. Extremely frustrated with the terrible help service. I am entitled to get paid for my work as an artist and feel that Inprnt takes advantage of the artists that use their service.

I ordered a acrylic painting which, sadly, was stuck in customs for two weeks. After asking around, customs wanted the receipt, which i send them. Other than that, everything was good. Inprnt customer service was very friendly and helpful, the painting itself is of good quality and was well packed. Can recommend.

Very prompt and responsive communications

They are extremely slow releasing funds I made from sales taking weeks with the longest being 2 months, their turnaround for shipping prints out is slow as well despite saying the turnaround time is Generally 5-7 business days on their website, every single time I’ve ordered prints for samples has taken over a month to arrive I recently placed a larger order for a convention and emailed them multiple times about lead times and haven’t gotten a single human reply and have generally had a terrible experience contacting them. whether it’s predatory behavior or just incompetence I wouldn't recommend this to other artists

Don’t order on Black Friday if you were hoping to get your order before Christmas. Their printing and packing times have slowed way down and DHL, their choice of shipper, loves to reroute packages all over the continental US. I can expect my holiday cards to become New Years cards this year. Their discounts are also never worth waiting for. Some other issues I’ve had with them: — If an artist has a minor discount going on their whole shop, INPRNT won’t take additional discount codes from the artist or let you choose to apply the larger discount. — I had a whole stack of cards arrive dented and bent last year, which I’ve never had happen with any other print seller, including independent artists. And again, I couldn’t get a new pack because I needed to send out my holiday cards like the day they finally arrived. I certainly hope the eight business days INPRNT took to package my order this year was spent on applying some bend-prevention boards. I still order from INPRNT because my favorite artists are on there but I wish they weren’t. Hope this review helps someone else temper your expectations.

My initial print I ordered was shaded a little too gray. I reached out to them and within a few days they figured out the problem and then re-printed it and sent it to me it’s a very unique print that I had a horrible time trying to find anywhere else! It turned out beautiful! It was a gift for my husband. He absolutely loves it.