INPRNTReviews of inprnt.com

package was delivered but we failed to pick it up. when emailed, was redelivered without fuss and staff were very helpful 👍

My local post office was no help in finding my lost order of my art and I decided to reach out to INPRNT’s email. The representative was quick to respond the same day and helped me get a new order asap. I was not interested in a refund since having this beautiful art piece was what I initially wanted, and the order was expedited and shipped. Thank you for your help!

Customer support does not respond to emails. I'm waiting for two weeks now. EDIT: To respond to the claim that they "do not have any tickets" from me: I just checked the "Previous conversations" bubble on INPRNT – my first mail seems to have disappeared in the last 24 hours (it was present for the past two weeks, I was checking regularly), while the second one is still there, stating "checkmark Received." So stop lying to make the clients look foolish! EDIT#2: I reached via your contact form on site. I clicked Help, Contact Us and Email, which says "Send a message / We usually respond within 2 business days". I completed everything required, entered my email, and received an automatically generated message on Gmail: "The team will reply to your inquiry as soon as we can!" This is how I communicated with you in 2024. But now my experience is the same as many others report: it is impossible to get a response. Because of such incidents, I am now afraid to collaborate.

INPRNT went above and beyond. An order of mine was delivered (to Canada) while I was on vacation. Canada Post discarded the package as I was not home to receive it, or pick it up in the allotted time. INPRNT sent me a replacement order at no additional cost.

Great Prints with an amazing customer service team, My order got lost in the mail and they put a rush order in to replace it

Susanne was fantastic and provided the resolution I was hoping for immediately, without me having to ask for it. I can’t remember the last time I’ve had such exceptional customer service.

My package was sent to the wrong address (through my own fault) and they generously offered me a free replacement. My print was amazing quality and arrived super fast! Would definitely order again.

everything came out great. had some address issues due to moving and you guys accommodated the situation with ease and quick responses to emails. will definitely use you guys again!