fishie
great quality!
Everything was good except all the prints were a bit curved and not flat. might be the shipping at fault?

Since INPRNT was founded in 2006, we have worked to help artists spend more time doing what they love: creating. We make gallery quality art prints at our studio, handling all aspects of printmaking, shipping and customer service.
INPRNT (inprnt.com) has 150 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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fishie
Everything was good except all the prints were a bit curved and not flat. might be the shipping at fault?
Reese
The delivery was faster than expected. The quality is very good, my only problem was that when my order was split into multiple packages I had no way to know what part of the order was being shipped or still worked on.
Pau
Support was very helpful and helped assuage my worries about the long delivery time (I assume it's because of my country honestly; and even then I don't mind the long wait). The print itself is in great condition ! Very well packaged :) The colours are really really good and vibrant, I love it so much.
Jonathan P.
package was delivered but we failed to pick it up. when emailed, was redelivered without fuss and staff were very helpful 👍
Claudia C.
I received my two prints, they look great! There was a problem with the delivery, but the Inprint team assisted with efficiency and got my package in perfect condition! I will order more prints in the future.
customer
Have ordered from Inprnt before and currently have an order in progress. I am always satisfied with the price, size selection, frequent discounts and quality of the prints. I also find they are shipped quite securely in cardboard sleeves. However, production and shipping times are incredibly slow. In my experience it takes around 3 weeks minimum for an order to be manufactured and delivered but can take 4-5 weeks. My second order, though quite large, will hit it's 4 week mark next week and it is still in America. That being said I find Inprnt to be very consistent. Consistently slow at production and shipping, but consistently good quality. If you are buying a gift from Inprnt be sure to give yourself at LEAST a month before the gift date and you should find everything to be ok!
Response from INPRNTAug 23, 2024
Hi! Thank you for the kind words. Orders shouldn't be taking 3-4 weeks to ship and then an additional 4-5 weeks for delivery. It sounds like something may have happened with this order. Our support team will be happy to help with any issues :)
Redacted for P.
Product was ordered on 15 Jan 2023. Item was FINALLY shipped on 31 Jan 2023. According to the postal tracking, it went through at least 4 different facilities before finally being shipped overseas(s)? on 11 Feb. I am assuming that it was shipped overseas since the tracking stopped there while it was still logged as “in transit”. I wrote in to Inprnt’s support services today (15 Mar) asking about the item and guess what? Shortly after I did so, all the tracking info vanished. The item hasn’t reached me, Inprnt hides their email (I had to Google it because it wasn’t even on their own website, they cleverly hid it within Twitter replies) and doesn’t reply to emails (I previously tried to write to them about a separate issue in 2021 and they just never responded too). Stay away from this website. I’m never coming back here and going to stay on the trusted sites (which are about the same price and actually provide good and prompt service!!) *edit* Customer service has replied. Will update on the solution and the outcome when it is available. *edit 2* Inprnt deemed the shipment as lost, and the customer service staff did a courtesy replacement of the item for me. It took approximately two calendar weeks/a fortnight from the time of the email notifying me of the courtesy replacement to when I got the replacement item in my mailbox. I’ve updated the review and number of stars to reflect my full experience, taking off one star for the initial slow production (15 days from the time the order was place to when it was shipped out), because compared to the other companies I bought products from, Inprnt is quite a bit slower. Otherwise, the service recovery was pretty good.
Response from INPRNTAug 23, 2024
Hi! Thank you so much for the thorough review. We're glad we were able to assist you and get your order to you safe and sound :)
Nemida
Sono arrivata al sito perché volevo acquistare le stampe di un autore trovato su IG che mi ha molto colpito. UX molto facile e la transazione è stata facilissima - le stampe sono arrivate perfettamente imballate, protette e in ottime condizioni, qualità di stampa fantastica e perfette per essere incorniciate e appese. Le uniche pecche purtroppo derivano dalla dogana: ci vuole davvero un'eternità prima che passino i controlli, e il Customer Service onestamente non si è rivelato molto utile, ha delegato a me la responsabilità di controllare lo stato del pacco piuttosto che verificare di persona con i propri spedizionieri. A parte questo, non posso comunque lamentarmi perché non avevo fretta e le stampe sono meravigliose.
Response from INPRNTAug 23, 2024
Hi! We're so glad you enjoyed your prints. I'll pass your feedback regarding the shipping courier on to the team. Each shipment comes with end to end tracking and the courier should reach out if they need assistance with customs or delivery :)