INPRNTReviews of inprnt.com

Prints were delivered in excellent condition. Communication was accurate and fast.

Quick, safe shipping. I had to change my postal address and the rep. got in touch very fast and sorted everything. Great service! The prints are high quality and the colours warm and crisp.

Terrible service, I ordered a month ago and still no update on my order. Of course you can't cancel with a click. Customer service takes a week to answer, write 2 message and then it's back to complete silence for days. It's a shame because the artists I like only sell their art here. But I am never ordering again and still waiting to know if I will ever receive the prints.... EDIT : if only they were as quick to answer client's request or complete the order as they are to answering a bad review here....

I had problems with the delivery of my order, but Inprnt sent me a new order at no additional cost... Great service, quick and efficient responses, I will definitely buy more prints from you.

Bueno siento que me solucionaron el problema de manera excelente y muy educada a pesar de mi insistencia, siento que fue rápida a pesar de la barrera del idioma nos entendimos bien y eso me alegro muchísimo, muchas gracias por ayudar a esta artista a renacer con su arte

Despite selecting that I am based in Australia, the website only shows prices in USD. This is not stated clearly anywhere in the browsing or buying process, and because AUD uses the same dollar sign as USD, $, it was impossible to know that the site wasn't using my currency. I only noticed when I checked bank to see I'd paid $100 for what I thought was a $65 order. On top of this the prices are simply too high for what you get. I got a couple 4 x 4 inch prints and the print is only really 3 inch because of the massive white border. I understand now this margin size is mentioned in the description but I didn't grasp how much of the print is just a white border.. for $16 each. Not to mention shipping prices but that's not necessarily the company's fault. This may seem dramatic but I have exceptional anxiety around spending money and this has sent me into a bit of a spiral.

Good customer service and high quality prints

I'm an (small) artist on INPRNT with the occasional sale. I have been selling on INPRNT since 2022 and made one transfer request for my available funds last year. It took about a month (and multiple enquiries to customer service) for them to transfer the money from the sales I made to my PayPal account. Now you have to reach out to their support if your sales are below 100 dollars and you want to withdraw the money "early". Reached out to customer support on October 28th and have not gotten a response ("The team should reply to your inquiry within the next 2 business days"). If you send them a DM on Instagram you get an automated reply saying they are a small team and they do not offer support on social media. I then commented on one of their posts (they post regularly on Instagram) that I was still waiting for a response from their support team. I was then asked via DM to provide my email address, which I did. They still haven't even viewed my reply, but were quick to delete my comment on their post. Being ignored like this as an artist (the very people they have built their business on), is disappointing. Not sure if I should delete my account in hopes of being payed or wait and close my account after I have received the money I am owed. I will be looking for alternatives either way.