INPRNTReviews of inprnt.com

Way too expensive. I ordered a simple print and i cost me already a LOT and when i came to pick it up, i had to pay taxes for 16€. Maybe it's because it's not an european company but at least, say something before sending the print. And pull that just for a miserable print, it's not even A4, i'm really disappointed.

I recieved 3 pieces of art and I honestly have to say that I'm rather disapointed to say the least. The quality feels cheap like the color will come off if I ran my fingers across it. Also the printing itself seems rather fuzzy like it was printed below 300ppi(the average for printing digital art) I personally do not know the inner workings between an artist selling the print and inprint themselves but overall Im not impressed. I also take issue with the fact that even though I ordered an 8x11" print, the actually art doesnt go all the way to the edge or even as close as possible to the edge as it comes out with a near 2" white border.

I recently bought this ‘poster’ artwork for my friend for a Secret Santa gift and when I received it the artwork was SO SMALL??? I get that I selected the smallest size but seriously it was the size of a birthday card (A6 paper size). What disappointed me was that I waited around 2-3 weeks for this and I even paid $43.41 AUD for this??? That was another thing because on the website it said it would be $15.30 but then it changed to around $20-$30 due to shipping. THEN when I looked at my bank account it deducted $43.41 BECAUSE IT WAS IN USD. Not only that but it also charged me $1.30 for conversion fee so my actual total was $44.71. Next time, I suggest the website specifies what currency is being used because this was a BIG jump from what I would usually pay for an artwork, let alone an extremely small one. The worst part was that I had gone overbudget for my Secret Santa gift and it’s very mediocre. Now I have to take out MORE money from my wallet so that I can make it somewhat nice. Although the quality of the artwork was nice and I got the artwork eventually, it’s unlikely for me to buy here again as it’s overpriced.

I wish I read the trustpilot reviews before ordering.. i ordered around the end of November, and they arrived on January 7th, kinda long but I can deal with that. The real problem is the poor quality of the prints, the smaller prints are almost blurry, the larger one is okay. First and last time, lesson learnt.

Despite selecting that I am based in Australia, the website only shows prices in USD. This is not stated clearly anywhere in the browsing or buying process, and because AUD uses the same dollar sign as USD, $, it was impossible to know that the site wasn't using my currency. I only noticed when I checked bank to see I'd paid $100 for what I thought was a $65 order. On top of this the prices are simply too high for what you get. I got a couple 4 x 4 inch prints and the print is only really 3 inch because of the massive white border. I understand now this margin size is mentioned in the description but I didn't grasp how much of the print is just a white border.. for $16 each. Not to mention shipping prices but that's not necessarily the company's fault. This may seem dramatic but I have exceptional anxiety around spending money and this has sent me into a bit of a spiral.

Ordered a painting. Took 3 weeks instead of promised 5-10 days to finish the printing process after chasing their customer service twice. Still this is ok. But the painting itself has some white scratches on it when looking at it closely. For a 40$ 14x24 painting, I expect a better quality. Fortunately though they're not visible from a bit of a distance ----- In reply to your response: I already spent enoughtime on this at the time and wasn't worth the hassle. Instead of coming back to me 6 months later and undermining my review, maybe try to improve your service? As I looked into this matter later, there were other customers who had similar complaints about delay in shipment and quality of prints too

I can't complain about the shipping time because I live outside of the US. But. They dropped the package on my front garden where it was WET AFTER IT HAD RAINED. The package was bent. Luckily, the prints were within a plastic sleeve so it was saved, but the largest print was bent. I can understand that it was probably the postal service, but they should reinforce the packages for the prices we're paying and the quality of the prints. And about the print value vs the size I ordered... the margins are so huge around my 4x5 prints the image is TINY. They did not kid with the print size, but I was expecting the image to actually be 4x5 and see more of the image. Instead they're tiny things surrounded by a huge white margin. And one of the images is off-center. Not buying from them again. It's too expensive for the image size that I'm getting and I will NOT forgive them wrapping my prints in cardboard and plastic.

(sorry for my English, not a native) I only buy prints on this website because the artists whose art I love are only selling there, but I wouldn't if I could avoid it, firstly because the delay before shipping is way longer than what is announced when you order (for me it was "7-10 days" announced and it took 20 days, and I'm convinced it was quickened by the email I sent to ask for information, because my order was shipped the following day). And secondly, my other, BIGGER problem is that when I made my order, I made a mistake by buying twice the same print, so I immediately emailed to ask to modify it. They told me it was impossible to change an order, but they had cancelled it so that I could make another (my money hadn't left my bank account by then). Then, two days later, they took the money for the cancelled order (which I had been warned would happen, no issue here). They had told me it would take "a few days" for the refund. It was the 28th of July, and as of now, the 23rd of August, I still haven't got my money back, even though I emailed on the 15th. They only told me I was still on the waiting queue for the refund process (which I SURE HOPE SO), no time estimation given. A month (maybe even more ?) to refund an order that was cancelled a few hours after it was made is A BIT MUCH to me. The support lady that talked to me seemed nice though, no complain about it, it's obviously not in her hands. UPDATE 14th of September: they ghosted me after I tried to contact them again on the 4th of September, so I filled a reclamation through PayPal, and I received the refund immediately, so if you have the same issue as I did, I advise you to try contacting PayPal, they're very reactive.