STEPHEN V.
Better than most
Better than most. Customer service could use some tweaking.

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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3,951 approved reviews, newest moderated first
STEPHEN V.
Better than most. Customer service could use some tweaking.
GARY H.
delivery was prompt and correct
RONALD Z.
I enjoy it very much. I just wish the batteries lasted longer like some of the others that are coming out. And I do wish the prices were lower or Medicare paid for it
SHIRLEY D.
I like the light weight of my Inogen. Would like a more purse like carrying case for my Inogen.
Bobbie
I have not gotten a portable concentrator that works since my first one went bad. I have given up and just biding my time until I can switch companies. The one I have now at least works sometimes but not all the time. When i call they act like I haven't been on oxygen for ten years and don't know what I am talking about. Like I said, I give up.
Response from InogenJan 4, 2019
Hi Bobbie, I would like to apologize for your negative experience with Inogen. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 877-466-4364 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Best regards, Customer Care Center
JOHN L.
Always ship items needed in a timely manner. I would recommend this company to anyone.
Carolyn
I wish you would send me more than 1 replacement batteries at a time.Also when my unit broke down it took days to get a replacement.I was stuck at home.You sent me a replacement battery last week.I had the original batteries from 3 years ago.3 years and I only get 1 replaced.The other battery is slowing down why not send 2.I am going out of the country in January and will be limited where and how long I can go.
TODD C.
Great sales people. Donna was awesome. I've referred a couple friends to her and she also treated them very well. I had to have my Inogen One G3 replaced a couple times and the process was seamless. The company gave me no grief and shipped me a new machine overnight. I just put the broken one back in the package and the UPS man took it right then. Definitely worth spending the extra money and purchasing the lifetime warranty.