LESLIE W.
Charging cords are touchy and sometimes…
Charging cords are touchy and sometimes won’t charge at all. So disappointing.

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

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3,951 approved reviews, newest moderated first
LESLIE W.
Charging cords are touchy and sometimes won’t charge at all. So disappointing.
JIM F.
I need oxygen, I have to pay you a high price, after the sale I learn that I will need to purchase another battery to the tune off $500 and now after a couple of years, I need to replace the "columns". I have never heard of them and only found them today. Now the question is where do I get them and at what Price? By the way, the 4 hour battery only lasts me 3.5 hours at a 2 setting and the 2 hour battery only lasts 1.5hours!!! Work that out, if I want to go to Hawaii from the west cost what are my options??
Response from InogenJan 4, 2019
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST.
MICHELE B.
I use the Inogen 4 whenever I leave the house. The fact that it is light weight is a huge improvement for me. The new carrier is also an improvement. I wish that it had the capacity to deliver level 4 oxygen. I fear that I’ll need that in the future and don’t look forward to carrying the larger Inogen.
BECKEY G.
Love my freedom with inogen
KATHY L.
I really like the Inogen One! I just wish that you could make the equipment a little cheaper for people on a budget! I have owned one for 5 years and I had to replace the columns in it and I can't get another set of columns because they are too expensive for someone on a limited income.
KENNETH F.
Was told when I bought it. That was covered life time warranty. Nothing about 1 year on the battery. Need s battery and you want to charge a crazy price. If I New this. I would not buy it
Response from InogenJan 4, 2019
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST Best regards, Customer Care Center
STEPHANIE G.
My Innogen system exceeded all of my expectations! I’d been stuck in my home for over 5 years because lugging tanks made travel impossible. Even a doctor’s appointment was a nightmare. Now, with my new Innogen system, I no longer have to miss out on life. I’ve been able to visit family and friends. In fact, it's been so much easier to travel that we are actually booking a cruise! I can’t say enough about the ease, convenience, and whisper-quiet technology of Innogen.
JOHN H.
I like your product and service but I dislike these Review's. Since I need oxygen 24 - 7 it allows me to have flex ability of movement that ka bottle does not. It is particularly necessary to allow travel by sir./