InogenReviews of inogen.com

I do not have to use it a lot. I use it when I take my walk and a short time after. It works great in recovering my oxygen. I drop to 88 to 89 without the device. With the device I stay from 91 to 92. I then rest with the device, and it recovers to 96. The engineers that created this are geniuses.

I love the machine but I had to wait for the carrying case because it wasn’t in the package. It was sent overnight so I wasn’t waiting too long. The concentrator works very well and is much easier to carry than the tanks I had before. It is expensive but worth it. The customer service has been good.

3 rove 6's in a year. The in home unit is nice and has had no issues. Prices seem very high when compared to other brands.

he product is great but the company customer service is the worst I've ever experienced. Thought it was an isolated incident but unfortunately not. Takes hours on the phone to get help and when you think it's resolved it isn't. Multiple phone calls, and issues aren't resolved even after being in the phone for hours. This is just one of the bad reviews that you have gotten that has totally been my experience also. I have been weeks trying to get my oxygen after being lied to many times about how I am going to get it the next day. Finally got it today and they sent the wrong small unit. I specifically asked for the one I had in the past because I had bought, on my own, the larger batteries which do not fit on the unit they sent me. I am 81 years old, have major heart and lung problems along with many other health problems and do not need to deal with people that are incompetent and don't care. The last person I talked to I asked her to leave a message for a supervisor to call me back....so far no one has even called me back. I am beyond frustrated, irritated and angry trying to get this straightened out. Date of experience: June 23, 2025

I do like the Rove 44. The suggestion I wouldd make is re further work on carrying cse. Seems it could weigh less & the placement of the hole to plug it interferes with case. Always in the way.

The product is great but the company customer service is the worst I've ever experienced. Thought it was an isolated incident but unfortunately not. Takes hours on the phone to get help and when you think it's resolved it isn't. Multiple phone calls, and issues aren't resolved even after being in the phone for hours.

Able to work longer but still need to take a break every 30 minutes or so

They helped me get the inogen with my insurance co at no cost 2 me. They were really nice & helped me with setting it up & showed me how 2 use it I had 2 carry a heavy canister every where I went & the 1s I had didnt hold ox like it was supose 2. By time I got 2 my Dr. I had no ox. Having the inogen has helped me alot & I really appreciate them for helping me 2 get 1. TY