InogenReviews of inogen.com

4.13,951 reviews
Tools & Equipment
859 Ward Drive, Goleta, California

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Inogen

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About Inogen

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.

Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: inogen.com
Website: inogen.com
Category: Tools & Equipment
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Inogen reviews

3,951 approved reviews, newest moderated first

Janeen J.
Jul 3, 2025
My Inogen gave me freedom
My Inogen gave me freedom. I had just been diagnosed with pulmonary fibrosis and prescribed oxygen. My niece was getting married in Puerto Rico in less than 3 weeks. I couldn’t find a company that could provide a portable POC to rent in time for my flight.
Response from InogenJul 18, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Kenneth G.
Jul 3, 2025
The machine for the house takes up to…
The machine for the house takes up to 20 minutes to be ready after you turn it on you have no seizure people in my area and you never answer the phones
Response from InogenJul 3, 2025
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
MARY C.
Jul 2, 2025
The Inogen is wonderful!
The Inogen is compact, quiet and works great!!! So much better than hauling around an oxygen bottle!! We had great service from your company and great help from Shamerica. She was wonderful in helping us understand what we needed and what to do.
Response from InogenJul 3, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Nancy M.
Jul 1, 2025
Great purchase!
The Inogen Rove 4 has been everything I’d hoped for. It’s compact, light weight and makes trips to the grocery store, etc much easier. Everyone in customer service was so helpful and friendly. Dakota was so good & patient giving me all the info I needed to make an informed decision.
Response from InogenJul 2, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
D W.
Jun 30, 2025
Freedom to be...
Our sales representative was so very helpful in making this purchase go smoothly. We were under a definite time constraint (like needed Next Day) due to necessary travel and she made it happen. I am pleased with the mobility, ease of use and performance of my Inogen. The extended battery is also a blessing.
Response from InogenJul 1, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
EVELYN E E.
Jun 30, 2025
Definitely not happy with portable…
Definitely not happy with G-5 portable equipment. Way too heavy and very difficult to manage with one hand since I have had surgery for right hand and will be having surgery on left hand.
Response from InogenJul 1, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Roger D.
Jun 30, 2025
I have Interstitial Lung Disease and…
I have Interstitial Lung Disease and before my Inogen Rove 6, my life was to oxygen tanks when I left my home. Now with my Inogen Rove 6, I can leave my home for up to 12 hours without having to deal with using an oxygen tank.
Response from InogenJul 1, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Karen A.
Jun 30, 2025
I feel so much freedom now
I feel so much freedom now! So far, everything has been GREAT. Any time I have questions all I have to do is call and Delaina (not sure if the spelling is right) is right there to help me out and advise me. I'm really glad I have my Imogen!!!!
Response from InogenJul 1, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center

InogenReviews of inogen.com

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Inogen reviews

My Inogen gave me freedom

The machine for the house takes up to…

The Inogen is wonderful!

Great purchase!

Freedom to be...

Definitely not happy with portable…

I have Interstitial Lung Disease and…

I feel so much freedom now