InogenReviews of inogen.com

The backpack was too small where the enogen was suppose to fit thus making the backpack useless! The enogen compressor is great but extremely heavy! Could be made lighter! The help line takes a long time to answer. Not always helpful-said I was suppose to stretch the spot where the compressor was suppose to go but that was impossible due to the type of fabric! Discarded the backpack. Useless!

Rove 6 is relatively light with a long use time on the extended battery. Pulse technology is clever and works. Inogen at Home is light weight, compact and attractive for a continuous flow concentrator. Pleased with both. compact

My Brother truly enjoys his new Inogen Breathing Machine and uses it every time he goes out. The complete experience has been a blessing, from talking to our sales lady Linda to receiving it. Thank you 🙏

I appreciate the encouragement by every Inogen employee who has reached out to me since I requested oxygen therapy. Each has worked to ensure that I had the supplies I needed and knew how to use them.

the lightweight of the item. Not heavy and doesn't weigh in on my shoulders. Great thing to have with limited breathing power

The rep from inogen walked me thru every step (Guy Holmes) of this procedure & called to confirm the set up went smoothly

Love my inogen system, the stand alone doesn't disturb my neighbors or me. The rove 6 POC is a life saver, not too heavy great when shopping or just taking a walk. Only wish it had a continuous flow option

The oxygen concentrator itself seems to be working fine but the "gold star service" is not exactly golden. I've had several occasions where their phone answering system was completely messed up and would hang up on me after about 15 seconds. I've had emails go unanswered for days and days. When I received the machine there was really no help with setting it up or figuring out how things worked. Thank God for YouTube is all I can say about that. When sending me my supplies, they sent double of everything which I really don't have room to store. I have a supply problem this week that I dread calling them about but I guess I will have to face the music on Monday morning. Edit: As suggested below, I did call customer care... I was on hold for 17 minutes before someone finally answered. When they did I found out I was connected to the wrong department and was on hold for another 6 minutes before finally getting someone who could help me.