InogenReviews of inogen.com

The unit is too heavy for an elderly woman to carry. It overheats easily.

Easy to use . Better than pushing a tank or one on shoulder

Terribly expensive, heavy to carry around, charger should have been included in the price. Misleading ads on tv.

IngogenOne G4 works great for outdoor activities such as walks in the park, shopping, etc. Disappointed with the performance of the lithium ion batteries. At setting number 2 and with the batteries fully charged at 100% they do not deliver the advertised operating time duration. We expected the smaller battery to last 2 hours and the larger battery to last 5 hours. We have three batteries and none have matched those times. Our experience with the smaller battery is typically 90 minutes; With the larger battery at the same setting it typically lasts about 4 hours.

Fine product but customer service was nonexistent. A little over a year ago I bought a G3. The sales folks gave me a really good deal and I was happy with the product and accessories. Last month the G3 became overheated, cleaning the air filters didn't help so I called Inogen for help. I was told to replace the cannula, this solved the problem! I didn't realize the cannula should be replaced regularly and had been using the same one for a year. Laugh at my ignorance and / or blame me for not remembering what instructions may have been initially given. I feel it wouldn't have happened if i were given a checkup a month or so after purchase, or a system check would have revealed I had never ordered replacements.

I am 69 years old and have the Inogen One G5 System. I use Inogen primarily at night. I go to the gym 5 days a week and use my Inogen when I'm walking the indoor track, when using the stationary bike, weights and all other equipment. A day of shopping includes my Inogen. I use the strap provided and have used the backpack when attending flea markets or extra long days. Now I can shop with friends, exercise daily and NOT stop to catch my breath. I love everything about it. NO complaints.

I really like my Inogen portable machine, I did have to pay for it out of my own pocket, But I think I got as good a deal as possible. I like the idea of being able to use my G3 in the car without the battery in so you can save the Battery until you reach your destination or stop along the way. I was disappointed that when I asked for lifetime warranty on the Batteries both of the salesmen ignored the request & never said that there wasn't any lifetime warranty. Other than that I'm happy with my G3. I was wondering if you can get a battery charger so you could charge a battery while you're away & still use the G3 ? I did talk to a supervisor, She said the Batteries will last 4-5 years if you charge the batteries properly. She said never charge the battery until the light comes on & tells to plug in the charger.

I was tired of these Oxygen company's that lease old air units! So I made the best Decision I ever made! My G3 is a tough little unit! Its been to Hawaii, Milwaukee and all over! Great for the plane or just to the store! Light weight and little noise.Now I have two. my new one goes from 1-6 liters per min! Priceless!