Elizabeth
My mom has had this Intogen a couple of…
My mom has had this Intogen a couple of weeks..the design of the hose coming out of the top keeps bending cutting of oxygen flow..the material used is to thin..we used a hospital grade hose and it to twisted and bent..not a good design..plus it increases the cost with having to replace the hose every time you use it..Definitely get a back up battery..absolutely right about the more oxygen you use less time on a charge..at 4 and 5 you get about an hour on a charge.. Honestly for the price, this machine is not worth it..at the price it should do better..very disappointing
Response from InogenJun 5, 2026
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center



