Inkedibles Reviews | Read Customer Reviews of inkedibles.com

Inkedibles Reviews | Read Customer Reviews of inkedibles.com

Inkedibles reviews

620 approved reviews, newest moderated first

Denver
Nov 5, 2014
Best Service from Vince
Vince is very helpful and always follows up
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Helen
Nov 5, 2014
Very satisfied with the products! Would recommend to anyone!
Ordered my edible image printer and supplies(edible papers and edible ink) very satisfied with the quality of the products and fast shipping! Would recommend anyone to order from here!!
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Tah-Dah S.
Oct 30, 2014
I LOVE ARTISAN SHEETS!
I only use Artisan sheets and love them. These are the best edible sheets on the market. Sam is terrific in customer service, they bend over backwards, even when I'm frantic.
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Valerie
Oct 30, 2014
Awesome! Makes decorating cakes a breeze.
Love the icing sheets. Great quality, no cracking.
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Christine
Oct 24, 2014
Everything you need for your frosting sheet supplies!
The chocolate transfer sheets & chocolate molds as well as the ink make shopping in one place such a convenience!
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Chazz
Oct 17, 2014
Easy to order, hard to use
We replaced all our ink cartridges with your product...and then our printer stopped printing. Half a cartridge of each color later, we're starting to get back to where we were prior. Not sure if it's the ink or the printer (it's a misrable printer too), but certainly has been frustrating. 3 stars just because...well, it could be our epson too...
Response from InkediblesOct 17, 2014
Hi Chazz, I'm sorry that your printer is not working. There are several different reasons and often your printer will show an error message that states the reason. If there is no error message and it is going through all the motions of printing but the problem is just that the prints are not coming out clearly or there is nothing showing up on the page, it most probably needs a deep cleaning. We call this a print quality issue. Edible ink clogs in the printheads more often than regular printer ink. We highly suggest frequently cleaning your printheads and removing your cartridges (and storing them in an airtight bag) when the printer is not in use on a regular basis. This will help prevent dried ink forming on your printheads. On Epson printers there is an internal cleaning program. You can locate it in the SET-UP screen, then go to MAINTENANCE, then HEAD CLEANING. After running the Head Cleaning cycle, you can do a NOZZLE CHECK which will tell you how clean your printheads are and then if they are not fully clean you can run the Head Cleaning cycle again. I'd be happy to speak with you over the phone to troubleshoot some more if you’d like. Please feel free to call me here at InkEdibles, the number is (855) 499-4658 and please ask for Maria. Thank you and GOOD LUCK with your printer. All the best, Maria
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Cookiemama
Oct 17, 2014
GREAT CUSTOMER SERVICE
I was a little apprehensive about purchasing the printer but with the help of Patrick in customer service I'm so glad I did. This purchase was one of the best purchases for my business by far. I can't wait to purchase some of your other products.
Response from InkediblesOct 17, 2014
Hi Cookiemama, Thank you for your five star review! We are so happy that you are happy with your new InkEdibles printer and that you had a good experience with Patrick. Having your own edible ink printer is a great tool for business and for home use as well. The possibilities of the creations you can make are endless! Please visit our site again when you are ready to try more edible ink items. We are always happy to speak with our customers and give helpful suggestions on ways edible printing can add to their businesses and add to their fun. Thank you again. All the best, Maria
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Blake
Oct 17, 2014
Multiple bad things but worked out ok
I paid much more for ink to get it from Inkedibles because of a glowing review in a blog. It took a week to arrive. One of the cartridges couldn't be recognized by the printer so I couldn't print at all. I told customer service that I had a deadline in a week and I needed it replaced. They said it would come in a week. I'll probably miss my deadline. Although the other supplier had some terrible reviews, if I would have ordered multiple sets of cartridges for the same amount of $$ from them, I might have been printing yesterday. Also, the chat line didn't answer the questions I had 2 of the 3 times I chatted with them. I reworded it about 4 times with no luck. Then I just gave up. Also, the first couple of pages of wafer paper had indentions in them from the ink cartridges pressing against them-- not bad enough to return -- just annoying. I haven't tested the icing sheets yet. Update: I got the replacement cartridge within 2 days, so that was excellent! But the ink does seem to be leaking a bit. I get random black streaks and spots from a new printer.
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