INIUReviews of iniushop.com

Everything worked like a charm until : I charged my powerbank (p62-e1) on a classical charger and well it was charging and I let it charge, but when I came back the screen was off and won't turn on even upon clicking on the button. And would I try to charge my phone using the powerbank nothing happens. I tried changing the charger, thinking maybe the battery was empty, but nothing changed. When I listened to the battery closely, there is a little noise, a little electric buzz. But even worse, the two chargers weren't working anymore. I spent the next day's without any working charger (using an old 5w usb port), trying to deal with the customer service. Email was catastrophic, but at some point I managed to be called back, and then things started to evolve. Eventually, they agreed to change my powerbank for a new one as part of their warranty program, but did nothing for my chargers. For the exchange, they were to come get it at my place, but couldn't at first because their service was temporarily down. All right, but a few days later, I wake up and see an email, telling me they'd come that same day, assuming disrespectful that the organisation of my day was to their disposal. Anyway, I did proceed with the exchange that day, and got a new powerbank the following one, but nothing was done about my chargers. Edit : after posting this review, I was contacted and proposed two new iniu chargers. I accepted, since it's better than nothing and I didn't expect anything anymore, but I have not say the two replacement chargers were 30w, when my two chargers where 5w and 33w, so the second one is still a downgrade. Anyway, better than nothing!

I bought a MagSafe Magnetic power bank from INIU for my iPhone 12 mini, and I loved it. I particularly liked the little stand that meant I could use it as a charging night-stand when on holiday, and it would charge my phone whilst also charging itself. Unfortunately the unit stopped working, and I contacted INIU via email and they got straight back to me. After trying to diagnose the issue, they acknowledged that it wasn’t user error, and offered me a refund straight away, which was processed through Amazon where I had bought the original power bank. I used this credit to buy another INIU device (the original was no longer available) which is even slimmer than the first. I went straight for an INIU item because of the overwhelmingly positive experience I had with their support team, and the enhanced feature set of their devices. Well done, guys.

I bought the INIU 65W 20000mAh in Aug 2024 and have found it does exactly what I got it for, I can use it to power my MacBook Pro 13" (as it can put out 65W) for a good few hours and also use it to top up my iPhone multiple times in the week without having to recharge the powerbank itself. The pull out section to hold a phone doesn't really work but could not find anything bad to say about it, in fact I have recomended it to three other people who have gone on to buy one and all love it. A handy tip though...if you use a standard charger it will take a few hours to charge, use a 65W charger and cable and its charged in under an hour. Don't fall for the cheaper ones with the same stats, I did a lot of looking and testing before settling for the INIU 65W 20000mAh and now have two of them.

Superbes batteries au design élégant et très fines pour les capacités! SAV exemplaire je n’achèterai plus d’autres marques que INIU!

Have tried a few of their products from USB cables to powerbanks. Great quality and priced competitively compared to brands such as Anker. Whenever I have had the odd issue with a product, their customer service has been excellent.

Customer support replies very quickly with clear answers, the powerbank I bought was very light and small and have high wattage output (almost as light as Nitecore even). The lanyard cable is a really nice touch and it has 3 years warranty and arrived quickly. My only requests are: 1. Sell replacement lanyard cables 2. Make the 20,000 batteries in more colours 3. Make more of the screen, give it a smily face or something.

Obwohl ich normalerweise keine Bewertungen verfasse, da ich oft den Eindruck habe, dass Unternehmen Kundenfeedback nicht ausreichend berücksichtigen, möchte ich meine Erfahrungen mit INIU teilen. Als langjähriger Kunde von Anker seit 2012, der Produkte verschiedener Sparten wie Eufy und Soundcore nutzt, musste ich feststellen, dass die Qualität der Powerbanks und der Kundenservice nachgelassen haben. Auf der Suche nach einer Alternative bin ich auf INIU gestoßen und habe zwei Powerbanks, ein USB-C-Kabel-Set und ein KFZ-Ladegerät erworben. Nach Ablauf der Garantiezeit traten Probleme mit den Powerbanks auf. Auf meine Anfrage hin wurden mir innerhalb einer Woche zwei Optionen angeboten: Rückerstattung oder Ersatz. Dies empfinde ich als bemerkenswerten Kundenservice. Ich möchte hinzufügen, dass ich aufgrund meiner Reisetätigkeit und der täglichen Nutzung unter hohen Temperaturen und häufigem Aufladen (zweimal täglich) eine besondere Beanspruchung darstelle. Ich werde zukünftig ausschließlich Produkte von INIU beziehen und diese auch meinen Freunden und meiner Familie empfehlen. Hier wird der Kunde wertgeschätzt, und es wird Wert auf kundenorientierte Lösungen und Nachhaltigkeit gelegt.

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