Ingo MoneyReviews of ingomoney.com

I exceed certain risk criteria? wow thats amazing considering ive only tried to use your app once and that is what you told me.... Hey INGO GO FU$% YOURSELVES!!!

This company is worthless don’t use it at all. They can’t cash no check. PayPal is promoting it. It’s suppose to be out of business

Over a year ago I made an account to cash a check from a client not realizing the client had put the wrong year on the check. I was denied which is fine I understand that. But ever since then a year something later I'm still not allowed to cash a check and not even with them through my venmo account because venmo uses and go but every single time I try to cash a check they keep saying to me they're closing my account.. wasn't it closed already?! They keep closing the same account over and over and over even though I haven't opened an account. It sucks that I can't use my venmo because of this company when there's no reason for me not to be able to. It always says something about high risk but the fact is I've been a business owner for a while I have a perfect business credit score there is no high risk I have zero business debt so I don't know where this high-risk nonsense is coming from all because of a check a year ago. I'm tired of it

One star is to much for these people , taking advantage and money from hard working people , they offer you a service and then you jump through there hoops and then they dont honor the service and give you a bs response and your stuck with the outcome . I bet their moms are proud of them . Trying to be a bank but just cant quite do it!

Needs to be put out of business over charged me for cashing my grandson's payroll check agreed to refund some of the money has told me and responded to my BBB complaint that they contacted me and advised me what I needed to do to receive refund which they have it was to provide PayPal info so they can issue refund to this day no refund. I have been emailing and calling (hold time is always greater than 60 minutes and constantly disconnected)them since March. In reading other reviews I am not the first person they have done this too imagine how many just let it go like I had done at first . My emails get an automated response they will contact me within 24 hours and nobody ever contacts me or responds to the email other than the auto response. I call for a class action suit to be filed and or because I know not many businesses provide the service they do many companies have no choice but to use them a capital venture company should consider creating an alternative option and take ingo down and held accountable for the worst business practices I have ever seen

I called customer service 10 minutes before closing time and kept getting hung up on, somebody was too lazy to do their job till closing time and really messed things up for me!!! I hope whoever it was gets what they deserve for not providing customer service because they were ready to go home. You close at 9pm EST not 8:48pm, there is a reason they have a 1.6 rating. Hire a better manager that will actually do their job and that number might come up but bottom line they just don’t care.

I tried to cash a check on Ingo. Got a message that check was approved. Then I was told to right could in bold letters and send image of voided check. Then it declined the check and called Ingo customer and they stated they could finish my transaction. Now I have a check that has voided on it and now I can’t take the check anywhere else to cash it. I will never use the app again and will tell everyone I know not to use the app. I really depended on that check to pay my bills with. I don’t see how the company can sleep at night knowing they did customers this way

Had an issue cashing a check ,tried contacting them multiple times and finally got someone on the phone, they said they would review and get back to me. Months later still haven’t heard from them and then I call/email them for 5 days straight and they email me telling me they’re unable to offer me their services and closed my account and wouldn’t give me a reason why. Terrible company , they don’t care, don’t use them , it’ll only cause you trouble