Ingo MoneyReviews of ingomoney.com

Tinisha D. was the most understanding and helpful customer service experience I’ve EVER had. She continued to assist with my issues with an unmatched level of professionalism even as I yelled and screamed in frustration, she never lost her calm caring tone or demeanor. That’s a quality rarely seen in life! You all have a superstar on your hands. GOD bless Ms.Tinisha D

If i could give this app 0 stars or negative i would, stay away all they are good for is denying perfectly legit checks.. stay away go anywhere besided this app i swear its the worst.

Terrible company with outrageous fees. I used to have no problem doing mobile check deposit through PayPal-- and the fees were lower. Apparently, PayPal has switched to this provider, and they are horrendous in addition to having outrageous fees (almost $20 to cash a check -- yes, really. I should have just declined when I saw that...) After going through the whole deposit, I was told the check had cleared and was deposited, so I had to finish by writing VOID on the check and sending a picture. This is typical -- what's not typical is the check getting rejected AFTER I voided it. SO NOW I have a voided check I CAN"T cash anywhere else. No bank will cash or deposit a voided check. Thanks a lot, a-holes! To make matters worse, the check in question is my worker's comp check, and I'm home with a broken foot, which is the whole reason I wanted to do mobile check deposit anyway. Will have to get another check mailed to me, during the Christmas season.

I I didn't even want to get one star but it wouldn't let me just give nothing don't waste your time and even try to set an account with this Bank I tried opening one and they refuse to let me cash a check online through PayPal saying something about suspicious activity when I never had an account with them before so there was no activity they just straight up wouldn't cash the check told me that I couldn't have and go as a bank define a different cord don't waste your time the bank is trash they only let it handful of people whoever they want the bank with them it's not even worth it

Their system sucks. Can't cash a check with them, but my other bank accepted it easily.

No customer service to speak of. Denies check cashing, refuses to provide explanation or information, when I try to call I'm immediately hung up on. Four times this evening. Venmo says it's on Ingo's end and they have no information but Ingo refuses to speak to me. This is not the first time they've done this, they just claim "we don't have to cash every check, there could be any number of reasons, but I cannot provide that information thank you *click*" WORST customer service I have ever experienced.

My Customer Service Representative Gregory Was VERY Professional! This Gentleman Was AWESOME At Getting My Issue Resolved Within A Few Minutes. I Have Not Experienced Customer Service/Support Like Gregory Has Shown Me Today In A Very VERY Long Time... This Man DEFINITELY Deserves A Raise Or An Extended Paid Vacation! If Those Are Not An Option At Least Somebody Take Him Out For Cold Beers!!! Gregory, Thanks Again!!!! Brad C. Overton

I would give it zero stars if I could. My bank (MoneyLion) uses Ingo for online check cashing. I received a check from a reputable bank. I tried to deposit it and they declined it. I called to ask why and they told me to resubmit it. I resubmitted it and then not only did they deny it again, they also suspended my account. No one called me or asked any questions or tried for more than 5 minutes to verify the check. Since my bank uses Ingo, I have no idea how to cash my check (that I really need). Places like Walmart only cash checks < $1000. I am screwed and they did not care at all.