Infinity Hoop Reviews | Read Customer Reviews of infinityhoop.com

Infinity Hoop Reviews | Read Customer Reviews of infinityhoop.com

Infinity Hoop reviews

652 approved reviews, newest moderated first

Jessica F.
Sep 29, 2025
Amazing customer service
The only reason I’m not giving five stars is because of a computer glitch on their website that charged me for several subscriptions. But when I brought this issue up to the Infinity Hoop team, they treated me with kindness, respect, and action. They reimbursed the accidental charges quickly and with humility. The team that looked into my account was trustworthy, honest, and timely. So despite the computer glitch, I would definitely still recommend Infinity Hoop products based on my interactions with the company. As far as customer service goes, they hit it out of the park. Thanks again, Infinity Hoop team!
Response from Infinity HoopSep 29, 2025
Hey Jessica, Thank you so much for your kind words! 💜 We’re really sorry again for the website glitch and the extra subscriptions; that’s never the smooth experience we want for our customers. But we’re so glad our team was able to resolve it quickly and make sure you felt supported throughout the process. It means a lot to know that, even with the hiccup, you’d still recommend Infinity Hoop and that our customer service stood out to you. We’ll keep working hard to make every part of the experience just as positive. ✨ – The Infinity Hoop Team
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Kaven
Sep 27, 2025
I love my infinity
I love my infinity, Hope. I love this group. Great community. Lots of knowledge always help always motivation.
Response from Infinity HoopSep 29, 2025
Hey Kaven, We love hearing this! 💜 It means so much to know you’re enjoying your Infinity Hoop and the community around it. The support, motivation, and knowledge everyone shares really is what makes the journey so special. Thanks for being part of the group. You inspire us as much as we inspire you! ✨ – The Infinity Hoop Team
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Danielle L.
Sep 26, 2025
Terrible Service
UPDATE: It's been almost a week since the company responded to this review saying that they would be in touch to rectify the situation. NO email, NO phone call, NO text message. STILL UNSATISFIED with my treatment from this company!!!!!! ************************* When I finally received a package from Infinity Hoop it was a large plastic cup, not the exercise bands I ordered. I have sent the company 5 emails asking them to correct their mistake and I have yet to hear anything back from them. It's been almost 2 weeks. There are many companies to purchase exercise bands from, DO NOT CHOOSE THIS ONE!!
Response from Infinity HoopSep 29, 2025
Hey Danielle, We’re so sorry to hear about this experience. That must have been incredibly frustrating, especially after waiting and not receiving the items you ordered. 💜 This is not the standard we want to set, and we completely understand your disappointment. Our team will be reaching out to you via email to make sure this gets corrected quickly. We truly appreciate your patience and the chance to make things right. – The Infinity Hoop Team
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Charlotte L.
Sep 24, 2025
30 minute work changed my life
Infinity Hoop is changing my body in only 30 minutes a day. I feel so much better and it is low impact. I use it daily before I shower and go to work. Please do not hesitate to buy one for yourself. You won't regret it!
Response from Infinity HoopSep 29, 2025
Hey Charlotte, This is amazing to hear. 30 minutes a day and already feeling the difference! 💜 We love that the Infinity Hoop fits so easily into your daily routine before work. The fact that it’s low-impact but still so effective is exactly why so many people fall in love with it. Thank you for recommending it to others; you’re an inspiration to anyone thinking about starting their journey. Keep up the fantastic work! ✨ – The Infinity Hoop Team
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Melissa B.
Sep 22, 2025
My hoop came yesterday in the mail
My hoop came yesterday in the mail. It is so much better than I had hoped for!!! And… Thanks to the Infinity Hoop community!! I am confidently starting my weight loss journey.
Response from Infinity HoopSep 23, 2025
Hey Melissa, This makes our day! Welcome to the Infinity Hoop family! 💜 We’re thrilled your hoop arrived and is even better than you hoped. You’ve got this! One spin at a time! We’ll be cheering you on every step of the way. ✨ – The Infinity Hoop Team
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Roxana V.
Sep 18, 2025
I love my Infinity Hoop
I love my Infinity Hoop; it's a great workout. Makes me move my body like never before! My body starts to sweat so fast and that's just with a good 30-minute workout! I totally recommend the Infinity Hoop to all my girls. It's something new and fun to do. I also love that there is the Skool Community in which you can also join live workout sessions and meet new people and learn new things, and also to watch videos.
Response from Infinity HoopSep 19, 2025
Hey Roxana, We’re so happy to hear how much you’re loving your Infinity Hoop workouts! 💜 It’s awesome that you’re breaking a sweat in just 30 minutes and having fun while doing it – that’s exactly what it’s all about. We’re also glad you’re enjoying the Skool Community and connecting with others for live sessions and tips. Thanks a ton for recommending us to your friends – we couldn’t ask for a better way to spread the hoop love! Keep moving, keep glowing ✨ – The Infinity Hoop Team
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Sam
Sep 17, 2025
AVOID Scam Company
Missing half the order, including items I paid extra for. I've contacted the company several times over the past few months to try to find a resolution for this but you get more response from a brick wall. Customer service is non existent, so their 30 day guarantee is worthless. In addition to this, a month after your purchase they email you another order confirmation and charge you for their fitness videos or whatever (an order you didn't place or agree to and have no idea about until it's too late). They may reply on here, but nothing comes of it. I feel bad for all these affiliates their hiring to push their products. I assume the company has gone downhill since a lot of them ordered and sign up and unfortunately now they all just look like frauds.
Response from Infinity HoopSep 19, 2025
Hey Sam, We’re so sorry to hear about your experience – missing items, delayed responses, and unexpected charges are incredibly frustrating, and we truly understand your disappointment. 💜 This is not the level of service we want to provide, and we know we fell short here. Thank you for being honest about your concerns. Your feedback is important and helps us see where we need to improve – especially with communication, transparency, and making sure every order arrives complete and on time. Our team will be reaching out to you via email to go over your order in detail and work toward a resolution that feels fair and supportive. We appreciate you giving us the chance to make things right. – The Infinity Hoop Team
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Angyl G.
Sep 17, 2025
Doesn't come with enough information
Doesn't come with enough information. The "manual" is all bar codes for ads instead of useful information. Hours of research and tutorials and it still stops after four spins. I see people on tv BARELY moving and it goes. No matter what changes I make mine wont. Ive followed along with 5 different people today who showed "how easy it is" and it was not. Im stressed and pooer than I was. Huge mistake.
Response from Infinity HoopSep 19, 2025
Hey Angyl, We’re really sorry to hear how stressful this has been for you. 💜 It sounds incredibly frustrating to put in so much effort and research, only to feel like the hoop isn’t working the way it should. We know this isn’t the experience you were hoping for, and we never want anyone to feel disappointed with their purchase. We’ll be reaching out to you via email to share some step-by-step guidance and tips that can help get you started more smoothly, and to make sure you’re fully supported. You’re not alone in this – many people find it tricky at first, but with the right adjustments it often clicks. Thank you for sharing your honest feedback with us, and please know we’re here to help you through it. – The Infinity Hoop Team
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