Infinity Insurance Agency, Inc.Finding affordable car insurance that fits your budget doesn’t have to be difficult. With IIA, we can help you shop around with our 20+ carriers and locate a policy that aligns with your coverage requirements. Whether you’re looking for minimum liability, full coverage, or something in between, our friendly, experienced team can help guide you through your insurance journey.
Infinity Insurance Agency, Inc. (infinityauto.com) has 566 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Arnaldo C.
My claim experience was great, the adjuster took the time to go over my coverages and liabilities. Also the claim was done fast and easy
Response from Infinity Insurance Agency, Inc.Jan 18, 2018
Thank you Mr. Curbelo for being our loyal customer and for your kind review. Have an excellent day!
Estrella S.
The quotes and estimates for Auto Insurance is very fast. This is very helpful!
Response from Infinity Insurance Agency, Inc.Jan 15, 2018
Good Morning Ms. Sevilla, Thank you for being our valued customer, and for your kind review. Have a nice day.
Carmen M.
La verdad me gusta mucho y es mi primera vez que soy cliente.
Response from Infinity Insurance Agency, Inc.Jan 13, 2018
Good Morning, Thank you Ms. Carmen for being our loyal customer and for your kind review. Have an excellent day!
Yolanda Q.
We have very good experience ,because that's we are looking for and thanks for help us to find the best deals
Response from Infinity Insurance Agency, Inc.Jan 13, 2018
Thank you Yolanda for your kind review. We are happy to have you as our customer. Have a wonderful day.
Martin V.
Very good costumer service
Response from Infinity Insurance Agency, Inc.Jan 13, 2018
Thank you Martin for being our valued customer, and for the kind review. Have a nice day.
Sandra S.
very smooth pay off on my total car, very smooth thank you
Response from Infinity Insurance Agency, Inc.Jan 12, 2018
Good Afternoon Ms. Sandra, Thank you for your kind review, and for being our loyal customer. Have a marvelous day.
Haider M.
I am very happy with Infinity Insurance.
Response from Infinity Insurance Agency, Inc.Jan 12, 2018
Good Afternoon, Thank you Haider for being our loyal customer and for your kind review. Have an excellent day!
NY
It's the worst company ever! Their customer hit 3 of our cars on 1/1/2018. 2 of which are totaled. They called me once when I was out of the country and left me a voicemail. Since then I have called left over a dozen messages and yet to get a call back. The claim adjustor can't be that busy! I am on the line with them now and If i don't get an answer now, I will be reaching out to lawyer here shortly. I know, Infiniti doesn't give a care about their customers nor people who call them. I so hope you ALL at Infiniti die and burn in hell! Update 01/23: I am still waiting to hear back from them. I finally decided to go with my own insurance. Car was a total loss and my insurance settled the claim in 4 days. Thanks Geico! You now have a customer for life.
Response from Infinity Insurance Agency, Inc.Jan 10, 2018
Good Afternoon, We're sorry to hear about your negative experience. It's definitely not the experience we want anyone to have. Please send us your claim number and a short description of the issue to [email protected] for further review. Thank you for your time and have a nice day.
