Infinity Insurance Agency, Inc.Finding affordable car insurance that fits your budget doesn’t have to be difficult. With IIA, we can help you shop around with our 20+ carriers and locate a policy that aligns with your coverage requirements. Whether you’re looking for minimum liability, full coverage, or something in between, our friendly, experienced team can help guide you through your insurance journey.
Infinity Insurance Agency, Inc. (infinityauto.com) has 566 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Ariel C.
Me aumentaron la tarifa mensual sin motivos y sin aver tenido accidentes
Response from Infinity Insurance Agency, Inc.Oct 4, 2022
Buenas tardes Ariel, Gracias por tomarse el tiempo para dejar sus comentarios. Si aún necesita ayuda, envíenos un correo electrónico a [email protected] con su nombre completo, número de póliza y un número de teléfono de contacto. Gracias. Sarinah, CS Consultant
Reid
I had an accident with one of their policy holders on 01/16/20 and have contacted the adjuster several times and still have been given the run. Every time I call it is the same issue that they need some information from their insured before they can clear coverage. I think they should look at my car and give me a rental and they have yet to do it. At this point I need a lawyer to get involved do not appreciate the lack of communication and business not professional at all. The insurer has taken responsibility and is at fault based on their statement.
Response from Infinity Insurance Agency, Inc.Jan 29, 2020
Good morning Reid, We are saddened to hear about your issue. By all means, these are certainly not the kind of situations that we want any consumer to have. Thank you for bringing this to our attention. Consequently, we would be interest in further investigating this matter. In order to continue with this, we kindly ask that you send us an email to [email protected]; including a policy number or a claim number, plus a phone number to have the appropriate individuals help you out with this. We look forward to serving you. Have an excellent day. -Orlando, CS Consultant
Jesus B.
I can’t even get a hold of their automated phone to make a payment and their server is always down. Imagine that. Even making them a payment is a hassle 🤦🏼♂️🤦🏼♂️
Response from Infinity Insurance Agency, Inc.Jul 15, 2019
Hello Jesus, We're sorry if you might've experienced issues and would like to review your concern. We would be most grateful if you could provided either: a policy number or a claim number to [email protected] to supply assistance. Thank you and we look forwarding to assisting. Have a great day. - Orlando, CS Consultant.
Andre W.
Rude, Rushed, lacked patience. Unfortunately you guys missed the mark today
Response from Infinity Insurance Agency, Inc.Dec 7, 2017
Good Morning Mr. Williams, we apologize for any inconvenience. If you like we can review your policy in detail. Please send us your policy number to [email protected]. Thank you and have a nice day.
Kaitlyn H.
Lack of knowledge with phone reps
Response from Infinity Insurance Agency, Inc.Dec 5, 2017
Good day, Ms. Hart. We apologize for any inconvenience. If you like we can review your policy in detail. Please send us your policy number to [email protected]. Thank you and have a nice day.
Tyler Matthew D.
The prices are insane
Response from Infinity Insurance Agency, Inc.Jun 23, 2017
Good day Mr. Dulje, thank you for your feedback. We are constantly working towards providing our customers with the best rates possible and hope to service you as your insurance provider in the near future. Have an excellent day!
