Imperium JewelryReviews of imperiumjewelry.com

Do not waste your money the product discretion say gold and within 2 weeks the product start turning and of course they refusing to refund or exchange

Imperium had me skeptical at first. I placed an order and after receiving it and wearing my necklaces, I realized the product was good and backed by everything the company says on their webpage. Ive made 2 other purchases (3total) I’ve worked, swam, slept, sweat and, showered all over a 3 month period in all my pieces and I still have yet to see any fading or tarnishing with the jewelry. Their jewelry is gold boned. The layer of gold you see is real. Underneath is precious metals mixed with the gold during the bonding process. It gives the jewelry a thicker layer of gold on the surface. I’ve purchased plated gold in the past that faded within a couple months. Imperium must be using quality products. I’ve put all my piece to the test, for their jewelry to truly not tarnish, the quality must be there. I get compliments all the time.

I ordered from them once before and had no issues. So I thought they were legit. I tried purchasing from them again, and something was wrong with the package. I tried contacting them and still haven't heard anything from them. I've sent them 6 emails and still nothing.

Terrible experience. Ordered before Father’s Day and it took forever to ship. The bracelets were the wrong size—twice. I had to return the gift too, just to get a replacement that still didn’t fit. They refused a refund and delayed email replies until the 15-day return window passed. Completely unprofessional. Avoid this company.

Junk sent me a broken chain, voided warranty on the replacement. New chain so tangled up and think I can’t untangle without fear of breaking it.

Horrible experience, very unprofessional, very fake looking product. I returned the chain they sent that looked horribly fake and because I returned it and didn’t like it they are refusing a refund stating it had scratches. Mind it be I sent it back the day after receiving it which I have proof of. Wouldn’t recommend this company to anyone.

Order was to supposed to come within 3 business days, nothing yet and can’t get a response, at least a real response, they asked how would I rate there reply, shit it was nothing to rate, I still have not received my order, so I’m requesting a refund , but no response, feeling I’ve been scammed, there’s no number to contact them , only an email, that’s lame all in its self.

I order from the company after seeing their add on Facebook. The first chains said that they were delivered, but never were. When I contacted the customer service they said they would send out another set because of the lifetime warranty but it would not come with another warranty. I thought that was fair. The second set has still not shown. The customer service is now telling me that it will be updated in a week everytime I email them. They have an F with the BBB for a reason. Please do not waste your money.