Imperium JewelryReviews of imperiumjewelry.com

I order some chains and my package got missing and they replaced my order, when I received my order I was really impressed of the quality of those chains. Highly recommended. The customer service is top notch. I will definitely order something else.

8 inches was actually 7 and a half. So my bracelet just fits. Make sure of your size. From the reviews i read its hard to return, so I decided to not return and give it to some friend. The bracelet looks good but I will go thru Amazon for my next order of any jewelry.

I ordered a few things from here, some I returned as I liked a different style better than what I had ordered.the return process was good and I was satisfied. I ordered another item. I was extremely happy with the iced Cuban link chain and bracelet, it tangles a bit but looks great. Wonderful quality. I also received a free gold rope chain. I loved the quality and look. I have been wearing the gold rope chain everyday for the last 6 months without taking it off. It has not damaged , faded or changed colors. Very happy with the purchases. Highly recommend shopping here.

I had originally ordered 3 sets for $99. I had issues with delivery and the item was sent back. I reached out to customer service and I was able to get the return waived and the company made it right. The chains are stunning, I love the clip design and the shine of the chains ⛓️. In all I definitely will be ordering more 💯

They will not give me my refund, itt has been almost a month. Their website says 7 - 14 business days. I made the order by mistake. Their website says you can cancel within a couple of hours. I canceled in less than five minutes. They saw my cancelation and rushed to process my order instead of honoring their policy. I ship the unopened package right back to them the day after I received it. I just want my money. They are a scam. Do not buy

Well the deal first of all was amazing. Ive worn solid gold before. It is very expensive though and the 14K, 18K Gold plated looks, feels and shines just like the solid gold 14k, 18K. I did run into an issue and added an item by accident and I was refunded ASAP. Like literally 7 minutes after sending the email to correct it. Thank so much! I will say I ordered from "GLD" and Jaxxon for my first pieces. I will say though these pieces may shine as much but maybe even brighter and the customer service was impeccable.

I was excited to see they were having a buy one get one chain free offer. I received the two chains and wanted to exchange one I didn't like. I was told that because this is a promotional item, it cannot be exchanged, which doesn't make sense because they're always having sales and so EVERY item is non-refundable according to that policy. Speaking of policies, nowhere in their return/exchange policy does it state that promotional items are not exchangeable/refundable. It is a SCAM. And I wanted to exchange it for a more expensive chain. They would have made MORE money.

To keep it short and sweet. The quality is very much there especially for the price. And the packaging is also awesome! I definitely will be buying again