customer
The agent was very helpful and…
The agent was very helpful and professional.
Response from Imagine Cruising USAApr 13, 2026
We're happy to hear that our agent was helpful and professional! We appreciate your positive feedback.

Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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266 approved reviews, newest moderated first
customer
The agent was very helpful and professional.
Response from Imagine Cruising USAApr 13, 2026
We're happy to hear that our agent was helpful and professional! We appreciate your positive feedback.
crystal
Jonathon was extremely pleasant and helpful. He made the process easy!
Response from Imagine Cruising USAApr 13, 2026
We're happy to hear that the process was easy, and Jonathon was helpful. We appreciate your positive feedback and thank you for sharing.
stack
Oliver was very helpful in explaining my options and what he thought might work best for me.
Response from Imagine Cruising USAApr 10, 2026
We're happy to hear that we provided helpful explanations of your options. Thank you for sharing your positive experience with us!
Las V.
He was a nice guy, a bit like a car salesman and a little difficult to understand
Response from Imagine Cruising USAMar 30, 2026
We appreciate your feedback. We will work on improving clarity and ensuring a better experience for everyone. Thank you for your time.
Toni
Oliver was very concise and helpful in finding us the price and availability for the cruise and land tours for the Japan 20 night vacation. My brother also wanted to go with us. He and his wife traveled to Asia last year and had a great time. Oliver was quick and called him to book his vacation and set it up so we would travel together. He was thorough explaining the steps to get this vacation booked. He was such a nice gentleman to work with.
Response from Imagine Cruising USAMar 26, 2026
We're happy to hear that the planning process for your Japan vacation was smooth and helpful. We appreciate your positive feedback regarding the booking experience for you and your brother. It's great to know that Oliver ensured you could travel together.
Lam-Anh G.
Oliver helped us put together our itinerary pretty quickly. He was very patient answering all our questions. He was quick responding to our initial email enquiring about the trip. He stayed late to finish our booking on a weekend.
Response from Imagine Cruising USAMar 25, 2026
We're happy to hear that we promptly crafted your itinerary and addressed your questions with patience. We appreciate you mentioning our quick response and dedication to completing your booking.
Lannis S.
Harry was a delightful representitive of Imagine Cruising. He was smart, fast and informative on our upcoming cruise. I trusted his advice.
Response from Imagine Cruising USAMar 24, 2026
We're happy to hear that you found our representative to be helpful, quick, and knowledgeable regarding your cruise. We appreciate you trusting their advice and your kind words.
J. W.
Jonathon was incredible! He was courteous, professional and most of all, you could tell he had genuine passion for his work ! He really made the experience of booking several global flights, multiple hotel reservations and white glove cruise booking enjoyable!
Response from Imagine Cruising USAMar 23, 2026
We're happy to hear that your experience booking flights, hotels, and a cruise was enjoyable. It's wonderful that the passion and professionalism shown were so helpful. Thank you for your positive feedback!