Imagine Cruising USA Reviews | Read Customer Reviews of imaginecruising.com

Imagine Cruising USAReviews of imaginecruising.com

4.8266 reviews
Travel Agencies
220 E. Central Parkway, Suite 2040, Altamonte Springs, Orlando, Florida

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Imagine Cruising USA

About Imagine Cruising USA

Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.

Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: imaginecruising.com
Website: imaginecruising.com
Category: Travel Agencies
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Imagine Cruising USA reviews

266 approved reviews, newest moderated first

serafim F.
Apr 20, 2026
This specific tour is very interesting…
This specific tour is very interesting since it give us the opportunity to travel thru most of the important tourist sites in South America. In conversations with Harry we were ok with his explanations and assurance that the tour will be great
Response from Imagine Cruising USAApr 20, 2026
Thank you for your review ! We are very happy to hear of your positive experience with harry and we will make sure we let him know. We hope you have a wonderful Vacation !
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Kathleen
Apr 20, 2026
Harry was great
Harry was great. For whatever reason, my phone would never ring when he called, but he persevered and sent texts, emails, etc. I would contact him and we got all questions squared away. Hope the trip is as good as the arrangement went. Looking forward to it.
Response from Imagine Cruising USAApr 20, 2026
Thank you for your review ! We are very happy to hear of your positive experience with harry and we will make sure we let him know. We hope you have a wonderful Vacation !
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Sally
Apr 20, 2026
Harry
Harry, our contact, was most informative, supportive, and had all the answers. He went above and beyond to address our questions and needs. Thank you for being a class act and provide excellent customer service!!
Response from Imagine Cruising USAApr 20, 2026
Thank you for your review ! We are very happy to hear of your positive experience with harry and we will make sure we let him know. We hope you have a wonderful Vacation !
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djsyyz
Apr 20, 2026
Harry Powell - IC IT issue
Harry Powell - working from London UK and assisting the US team - was timely attentive, through, creative and assisted with the short comings of the IC IT process which wanted me ,a Canadian resident, to agree/sign a false statement before issuing the IC booking.
Response from Imagine Cruising USAApr 20, 2026
We appreciate your feedback and are glad the team member was helpful. We're sorry the process caused issues with the agreement. We'll review the IT process to ensure accurate statements. We hope you have a good vacation and if you need any further assistance please feel free to contact us. Kieran
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Theresa P.
Apr 17, 2026
Vincent was absolutely thorough
Vincent was absolutely thorough, professional and enthusiastic! Can’t wait to experience our travel plans.
Response from Imagine Cruising USAApr 20, 2026
Dear Theresa Thank you so much for the kind words we will make sure to pass this on to Vincent and we hope you have a wonderful Vacation with us Thank you Kieran
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Don K.
Apr 16, 2026
Good answers,delievered promptly
Good answers,delievered promptly and pleasantly.
Response from Imagine Cruising USAApr 16, 2026
We're happy to hear that our answers were helpful and our service was prompt and pleasant. Thank you for your positive feedback!
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Steve S.
Apr 15, 2026
Wonderful experience
Vincent was incredible to work with he made me feel very comfortable with the process of booking for the first time with Imagine Cruising Thanks, Steve
Response from Imagine Cruising USAApr 15, 2026
We're happy to hear that your first booking experience was comfortable. We appreciate your positive feedback and are glad we could provide a great experience.
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James H.
Apr 14, 2026
We’re very pleased to work with the…
We’re very pleased to work with the agent Vincent Nicholas to book the trip with Silver Sea. He’s absolutely fantastic and very friendly and knowledgeable about the trip we booked. He went above and beyond to help us going through all details of the itineraries for the trip we want. We highly appreciate his service and whole-heartedly recommend him for travel booking with the Imagine Cruising, USA. James H
Response from Imagine Cruising USAApr 14, 2026
We're very pleased to hear about your fantastic experience with Vincent! We appreciate your positive feedback regarding his knowledge and dedication to providing exceptional service for your trip booking. Thank you for your kind words!
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