James
the best support team
the best support team
Response from iHealth LabsJun 3, 2024
Thank you for your awesome review! We're glad you think so. If you need any more assistance, we're here to help!

iHealth is dedicated to empowering healthier lives. As a pioneer of digital health from Silicon Valley, iHealth was founded in 2010 and launched the world's first Bluetooth-connected blood pressure monitor that worked with iOS devices. Through more than a decade of development, by integrating its FDA-approved, award-winning consumer medical devices and remote patient monitoring platform, iHealth has established a digital health ecosystem, the Unified Care model, for healthcare providers to manage chronic diseases remotely. To date, iHealth is one of the top brands in digital health & wellness and has expanded its Unified Care model to 13 states with significant clinical outcomes in hypertension and diabetes management.During the first year of COVID-19 pandemic, iHealth was actively supporting the fight against COVID-19 by being one of the leading manufacturers of thermometers, shipping millions of them to its customers.On November 5th, 2021, the U.S. Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for over the counter (OTC) sale of iHealth's COVID-19 Antigen Rapid Test. iHealth has since been a major supplier of at-home tests to the federal government, state governments, nonprofit organizations, and individuals.
iHealth Labs (ihealthlabs.com) has 185 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent

Health Equipment · Maywood, California
Excellent

Health Equipment · RANCHO CUCAMONGA, California
Excellent
185 approved reviews, newest moderated first
James
the best support team
Response from iHealth LabsJun 3, 2024
Thank you for your awesome review! We're glad you think so. If you need any more assistance, we're here to help!
Norm W.
Had one it broke way to soon , but the people at iHealth took care of me real quick. I text them to say mine broke and I sent them a video they sent me another one within 7 day great customer service !
Response from iHealth LabsJun 3, 2024
Thank you for your feedback, we appreciate it! We're glad we could quickly resolve the issue and get you a new device. Thank you for choosing iHealth Labs!
Welles G.
The iHealth Team Response Time was immediate. The IT Team is tasked with "fixing the flaw," OR ELSE, right? What separates iHealth from others, though, is "HOW" they treat the customer...Into, Through, and Beyond The Customer's Dark Journey of Uncertainty. The WHAT (FIXIT) is their Meal Ticket. Their AFFABILITY and SYNERGY BUILDS COMMUNITY AND CONFIDENCE. It's a WIN-WIN and I will be returning to iHealth, as I pay "close attention" to My aging process!!
Response from iHealth LabsJun 3, 2024
Thank you for your thoughtful feedback! We're delighted to hear about your positive experience with our team. Your confidence in us is truly appreciated, and we're here to support you every step of the way.Thank you for being an iHealth Labs customer!
Norm H.
Real responsive time with my daily log history issue. Great job customer service. So far, no issues with my blood pressure machine and my doctor was pleased with my report.
Response from iHealth LabsJun 3, 2024
Thank you for sharing your experience with us! Our goal is to provide excellent customer service our customers. We are happy to hear our team was able to quickly resolve your issue. Thank you for being an iHealth Labs customer!
Pebbs
This is actually my second time contacting IHeath Labs and both times I got immediate responses with instructions on what I needed to do. Both times I had easy instructions and both times it was resolved. Jade replied back to me when I asked her questions and responded back to me quickly after I let them know it was resolved. Thanks Jade G.
Response from iHealth LabsJun 3, 2024
Thank you for your review! We are happy to hear our customer service agent was able to quickly and effectively assist you with your inquiry. Providing excellent customer service is our top priority. Thank you for choosing iHealth Labs!
denise P.
KeiWanda, is what made my experience a easy hassle free experience, for me she's an asset to the company very nice personality she answered my questions with no problem at all she didn't seem confused about her answers it was just all around good experience and it didn't last long but she was effective and efficient in a short amount of time and in the days world that's all that matters
Response from iHealth LabsMay 11, 2024
Thank you for your feedback, we appreciate it! We are happy to hear our customer service agent was able to assist you with resolving your concerns. Providing great customer service is our top priority! We look forward to continuing to serve you!
Dave B.
The tech was very patient and helpful. I am appreciative that she took the effort and time to help.
Response from iHealth LabsMay 11, 2024
Thank you for your review! We are glad to hear you had a great experience with our customer service team and were able to resolve your issue. Thank you for being an iHealth Labs customer!
Teneshia K.
The technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you Keiwanda.
Response from iHealth LabsMay 11, 2024
Thank you for your feedback! We are happy to hear you had a great experience with our customer service agent and were able to get your issue resolved! Providing great customer service is our top priority! Thank you for choosing iHealth Labs!