iHealth LabsReviews of ihealthlabs.com

My primary doctor suggested that I monitor my blood pressure to determine the need for blood pressure drugs so I searched on Amazon and settled for and bought iHeart monitor. I placed its wide cuff on my upper left arm, aligned its artery mark with my artery which is slightly to the left of the center of the arm, pulled and closed the cuff Velcro snugly, rested my left arm at heart level on the arm of my chair and then pressed the start button and in about 40 seconds, I saw my BP reading in large nos. Green background color indicates, normal BP, orange for hypertension type 1, and red for hypertension type 2. It stored my past readings which I viewed by pressing M. Next, I downloaded the readings to My Vitals app for a review with my doctor. My doctor recommended stopping blood pressure drug after reviewing my blood pressure history on the app. He had prescribed me BP drug earlier which I did not want to take but he insisted that I either monitor my BP daily or take the drug. iHeart saved me from unnecessary drug.

I had a COVID test that had one tube with insufficient liquid. A call and an email requesting information and after a few days I received a new test kit. Very satisfied with the company's response. It is good to deal with companies that stand behind their products. I will use iHealth Labs products again. CC

Kudos to all the staff especially Ms. Mia, I was completely impressed with their professionalism and customer service. The product quality is consistently outstanding and always delivering the items on time.

Helpful staff, problem was my eror, not theirs, handled politely and well.

Great customer service and excellent equipment.

There was a problem with a product I bought and I contacted their customer service. The customer service team listen to my requests, reply to my email promptly, and strive to help solve my problem with the product. I am thankful for their help.

Gave them two stars for their Covid-19 antigen rapid test. We received a 5-test pack and three of the test tubes did not contain reagents. Only two of the tests were usable. It is next to impossible to get satisfaction from iHealth on defective tests. Very bad.

I identified a delivery issue with my order. I was very impressed with the speed of contacting me and offering a few alternatives to remedy my issue. In the end iHealth has a commitment to Customer Satisfaction that we rarely see today from merchants.