iHealth LabsReviews of ihealthlabs.com

I bought their blood pressure cuff on Amazon. It has worked fine. One of the reasons I chose it was that they have an app for my phone that can record the history. However the app does not store it locally, and, if the company's server is unavailable, doesn't store it at all. I had been using it for months without reading the instructions. When I happened to read them, they were garbage. And I found that Amazon no longer carries it, and doesn't even allow it to be reviewed any longer. When I pointed out the problem with the instructions the first response had nothing to do with my complaint. However my snide response to THAT caused someone with a brain to actually READ what I wrote, and they fully acknowledged my valid criticisms. This last interaction makes me optimistic that they will get their act together. Please note that the unit has always worked properly, and I rather like it.

Test ordered through Amazon. One of the vials was empty. Had to go through hoops with iHealth to get replacement. While I did eventually receive replacement, it shouldn't have required so much effort on my part (picture, code #, etc.).

They never shipped my items (thermometers) even though their website says they are in stock and ready to ship. They did charge my credit card, though. Could not get ahold of a person when calling, and emails never got returned. The only emails I got from them were generic advertisements. Maybe the company should get their sh** together before advertising even more items that are "in stock and ready to ship." EDIT: I did end up receiving the thermometers. I wish the communication with the company was better, but the thermometers work well.