Tj
I like the quality and the necklaces
I like the quality and the necklaces. The delivery is horrible.
Response from IceyqueenMar 21, 2025
Dear Ms. Jenkins, We are very happy and sincerely thank you for your love of our products and recognition of quality, we will continue to work hard. We promise to invest more ingenuity in the future, while adhering to the strict process standards, continue to introduce both artistic beauty and comfort jewelry works, to bring you more exciting design. We look forward to sharing our understanding and pursuit of beauty with you through each new product. As for logistics, we are very sorry that you experienced the trouble of waiting in the logistics link, which is indeed our mistake. We are deeply sorry for this, and have completed the following optimization measures as soon as possible: we have added several production lines to improve production efficiency and try to reduce the waiting time for product production. In addition, we have re-established cooperation with logistics companies to make the transportation process more smooth and stable. Your satisfaction is always our most cherished wealth, we also cherish the trust and love of every customer. We will continue to work hard and look forward to cooperating with you next time. Best wishes