Iceyqueen Reviews | Read Customer Reviews of iceyqueen.com

Iceyqueen Reviews | Read Customer Reviews of iceyqueen.com

Iceyqueen reviews

287 approved reviews, newest moderated first

Yesica T.
Mar 22, 2025
Thank u for everything and the extra…
Thank u for everything and the extra gift so pretty I enjoyed my purchase very well packaged it took a little bit of time but was worth it hope to shop with u soon thank u
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Romeldia G.
Mar 21, 2025
I love my watch
I love my watch. I have been giving so many calls
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Wade
Mar 21, 2025
I ordered a size 8 and this ring seem…
I ordered a size 8 and this ring seems to be a 5. It is extremely small. I am returning the ring for a refund. I have sent email requesting a refund and a return label. I haven’t received anything for a return label. I will update when I here back from the company Update: Ring was sent back on 03/24/3025 to a China address which will take even longer for them to receive or for them to send it back. I will update again once I receive it back Update: Ring was received on April 15. I sent an email letting them know that I was tracking my return and it showed return. Then I received an email saying it was received and what ring size do I need and I sent that. They told me they already had that size in stock but I haven’t received a tracking number and they have stop responding to me.
Response from IceyqueenMar 22, 2025
Dear Ms. Wade, We are sorry to hear that this has happened to you, but after checking, we have found that the ring you ordered is a size 5 and not a size 8. We understand your need for the correct ring size, and we are also worried about the inconvenience caused to you. Therefore, our customer service team has contacted you and is looking forward to further communication and discussion with you. Thank you for checking your email. Best wishes
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Brenda
Mar 21, 2025
It took to long to get here!
It took to long to get here!
Response from IceyqueenMar 22, 2025
Dear Ms. Brenda, We are very sorry to make you wait. We are very sorry to make you meet the trouble of waiting in the logistics link, which is really our mistake. We are deeply sorry for this and have completed several optimization measures, and we have added several production lines in the hope of improving production efficiency and minimizing the waiting time for product production. In addition, we have re-established partnerships with logistics companies to make the transportation process smoother and more stable. In view of the above inconvenience to you, our customer service team has contacted you by email. It's hard for you to check your email, thank you for your understanding. Best wishes
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Shecoria G.
Mar 21, 2025
Great quality
Great quality ! And nice gift thanks!
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Gelixsa D.
Mar 21, 2025
I never received my product
I never received my product I want my money back
Response from IceyqueenMar 22, 2025
Dear Ms. Gelixsa, We are very sorry to learn about your situation, and we are also very sad and immediately checked the latest logistics situation of your product for you. After the inquiry, your product has been shipped, but for the situation that you have not received, our customer service team has contacted you by email to inform you of the specific situation. Best wishes.
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Satonia
Mar 21, 2025
The ring is amazing!!!!
The ring is amazing!!!!
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Kelly R.
Mar 21, 2025
Very pretty
Very pretty, it looks exactly like the pictures & videos online.
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