IceyqueenReviews of iceyqueen.com

Response from IceyqueenOct 12, 2024

Dear Mrs. Ingram, We sincerely apologize for not meeting your expectations. We highly value your feedback, as all our products are handcrafted, which may take longer to produce. To compensate for the inconvenience, we are more than willing to refund your shipping costs. Please feel free to contact us at [email protected] for any further assistance. Thank you for your understanding and continued support. Best regards,

Response from IceyqueenOct 1, 2024

Hi, dear, thanks for your acknowledgement on our product, the earring is handmade and process is complicated, that's why it takes time. We really appreciate your feedback and value you as a customer, would offer you a discount code for your future purchase for our product. Kindly let us know how we could help for a better experience in the future.

Response from IceyqueenOct 1, 2024

Hi, Joni, we are very sorry about your experience on our customized ring, we would do the fully refund and offer you a discount code if you would like to order other product for a try. We value you as a customer and appreciate your feedback. kindly let us know what we could do further to help you a better experience