Clarissa B.
Quality it doesn’t look real
Quality it doesn’t look real

For optimal viewing, keep image width under 312px and file size under 5MB. Welcome to IceyQueen! IceyQueen is a jewelry brand specializing in gemstone collections and personalized namepiece designs. We combine meticulous craftsmanship with heartfelt artistry, embedding precious gems and personal sentiments into every creation. We are dedicated to delivering exceptional jewelry and a warm, premium shopping experience to lovers of fine jewelry worldwide. Shop at IceyQueen
Iceyqueen (iceyqueen.com) has 287 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Clarissa B.
Quality it doesn’t look real
JoyG.
The necklace is beautiful but it doesn’t stay on the detailed side and the clasp on my bracelet doesn’t close all the way
Benjamin L T.
Look cheap...came in a crunched up damaged box
Lady M D.
Hello the costumer service. I can't get to anyone. I've sent emails in emails and no answer. The product isn't bad I needed answers to somethings and never got an email back
Response from IceyqueenJan 13, 2026
Dear Customer, We extend our sincerest apologies for the inconvenience you have encountered. To address your concerns, kindly contact our customer service department via email at [email protected] We are committed to providing you with a satisfactory resolution. Sincerely,
Nana L.
When I first seen the bracelet I loved it. And was hoping I would received it before Christmas. In your shippin it says u use FedEx which made me comfortable because they know my address so it would not be any issue. But you don't. You use a 3rd party delivery. They say that it was in correct address. I immediately responded to the email. Gave them my address along with a Google picture of my home. Also even asked if they can send it to my nearest post office. I also sent my phone number. Anything to try to rectify this situation. I feel that it wasn't honest when using the carrier you use. I also feel that because I purchased the bracelet from your company that it's should not jus be me trying to communicate with the 3rd party. I'm hoping I can get it before Christmas 🙏🏽
Response from IceyqueenJan 13, 2026
Dear customer, we sincerely apologize for the inconvenience caused by the shipping delay. We have confirmed that your package is lost and have processed a refund for you.
Sandy K.
Quality of the product
Response from IceyqueenJan 13, 2026
Dear Customer, We extend our sincerest apologies for the inconvenience you have encountered. To address your concerns, kindly contact our customer service department via email at [email protected] We are committed to providing you with a satisfactory resolution. Sincerely,
Michelle L.
Orders 2 necklaces..1 was for a birthday present for someone and haven't recieved it yet. Got 1 not the other. Dissapointed
April M.
Not what I was expecting…it took too long to receive…it came in a cheap plastic covered box…nothing like what I got from Christin Marie Studios…will not be purchasing anything else from Icey Queen.