HypericeReviews of hyperice.com

Bryce resolved a Hypervolt charging issue in one simple phone call.

The product itself is by far the best. It helps my muscle recovery insanely well, I’ve been using the hypervolt for about 2 years and I can’t remember what I did without it. In both my experiences with customer service they were quick, attentive and on point. It seems like they understand the usefulness of the product as much as the athletes who use it. Each time I’ve had a problem it was taken care of as soon as I sent out an email and the process was fluid and simple. Really seems like y’all care about the customers and can gladly stand behind the products you sell, because you believe in them and they work wonders. Great company (heard a snacks daily podcast of potentially going public and I would fully support it).

We bought one for our busy physical therapy clinic and use it everyday. Excellent product, very quiet. I recommend it to multiple patient's per week as they have a good warranty. I've had mine over a year, past the warranty time and my battery stopped holding a charge. I was super happy after I called they are sending me 2 new batteries free of charge. That, to me is excellent customer service.

I needed an attachment that didn’t come with my Hyper Ice, all I had to do is ask and just like that its on the way to me. I wish all companies made it so easy to get the customers what we need. We use our Hyperice every day and love it. Can’t wait to try the cushion.

I was having an issue with a brand new Hypersphere. Not only was customer service quick to respond, they showed compassion, empathy and expertise in handling my individual situation. I am a huge believer in customer service, and if your customer service is off, I do not care how good your product is, I will refuse to utilize that company. Hyperice is the exact opposite of that. I would recommend your products to anyone knowing that there is a wonderful customer service team waiting to help whenever needed!

Amazing customer service. Quick, knowledgeable and empathetic. Great experience so far!

I purchased the Normatec Pulse recovery boots in April and just recently started getting an error notice. I contacted Hyperice through the app on my phone with a description of the error. Hyperice provided an initial diagnostic and then worked with me to find the root cause and solution. It was speedy and extremely helpful.

I had a simple question about a discount from Weight Watchers and although said discount wouldn't work with the new Bluetooth Hypervolt products, I was provided a similar discount by the customer support team at Hyperice. They could have just said "sorry for your lost" but instead provided me their own incentive.