Kimberly H.
I love Hyperice!
I love Hyperice products and customer service Is excellent!

Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

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Excellent
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Excellent
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776 approved reviews, newest moderated first
Kimberly H.
I love Hyperice products and customer service Is excellent!
Robert
I originally called Best Buy since I had purchased the newest Hypervolt plus Bluetooth from them 3 weeks ago to see if they would help with my return. I called Best Buy customer service and even though it was past the 2 week return date they recommended that I bring it into the store where I purchased it only to be told I was a week late to return the product (giant waste of time ). The in store Best Buy customer service stated that I needed to return it directly to the manufacturer and I drove down and waited in line for nothing. The person helping me out at hyperice was helpful to set up a return label. However, only having the $400 massage gun 3 weeks before it stopped working completely does not inspire me that it will be a durable long lasting product. Especially when similar products for half the price are available you would think with light use it would last for more then 2-3 weeks. I was considering other hyperice products but now how serious doubts about the quality and especially value where there are similar products for half the cost.
Response from HypericeApr 9, 2026
Thank you for sharing your experience. We value all of our customers' feedback, both positive and negative, as we always aim to improve and provide the best possible experience. We wanted to personally reach out to apologize for this experience. We hope to earn your trust back in the brand. Please don't hesitate to reach out directly to our HyperCare® support team, as we are always here to help: [email protected]
Jennifer D.
Appreciate that I will be informed when the tech pack is back in stock
Youssef Amir I.
Very understanding, fixed my issue right away.
Trish P.
This is the most amazing tool. I can promise you will not be let down by this device. This device allows you to massage yourself or others easily. When I first used it, I was unaware of how much pain my body was truly in. I use it daily now. The best purchase I have ever made. Thank you for making this item
MICHAEL
Great customer service
David R.
Our son has one and we really liked the way it performed. We went out to Hyperice to purchase ours so we would have no issues with a warranty. Plus Hyperice provided a no shipping fee. Product arrived ahead of expected.
Zacari
10 out of 10on every level.