Hygger AquariumThe brand Hygger was registered on Jul 10th, 2018. And ever since then, we have been dedicated to making aquarium products. We are the top seller of aquarium products on Amazon and we also sell our products worldwide. Our products were endorsed by many big names in the industry and liked by hundreds and thousands of fish hobbyists.
Hygger Aquarium (hygger-online.com) has 434 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Chris Y.
This company is a junk dealer. Do not purchase expecting help with issues. I own a lfs in KY and have trashed all my Hygger products as a loss do to NO customer service help with faulty equipment and i will not let my customers go through this bs with no help...do not further this chinese owned trash dealer. Took a 10,000.00 dollar loss do to this shit
Ken
Have purchased three of the Hygger Auto On Off 30-36 Inch LED Aquarium Light Extendable Dimable 7 Colors Full Spectrum Light Fixture for Freshwater Planted Tank with Build in Timer Sunrise Sunset. Have had replace two of the power converters over three years. Other wise they work effectively. Will order the Hygger Auto On Off 48-55 Inch LED Aquarium Light for another tank.
Robert B.
Hugger sent out a product with all the appropriate information. Fed Ex did not deliver that product to my address. When I called Fed Ex they were rude and offered no resolution. Were adamant that the shipper errored. I sent Hugger a detailed email regarding their lack of concern or even an investigation. Hugger contacted myself. Via email and assured they would send me another pump. They did through Fed Ex again no the less. It was delivered to me this past Saturday. Hats off to the Hugger Company for making good and satisfying a disappointing circumstance. Their customer service goes above and beyond
Up
Purchased hygger heater through Amazon in 2023 the heater is good but the suction cups to attach heater to glass stopped keeping heater where it was fixed. Reached out to customer services, received reply saying could be supplied at a cost of 8 dollars. In England we don't use dollars it's pound sterling. Replied to this and answer came back i can pay by pay pal and had to send a screenshot of transaction. Surely a company of reputation does not need this. Advised hygger team i did not have or require a pay pal account.Then reply came back pay by bank transfer still requesting screenshot. Surely this is not a satisfactory way to deal with customers
Trista W.
Don't buy from this company, sent me a bad product and won't answer emails.
Bennister P.
I have store, I only sell Hygger products, heaters won’t last 6 months and stop working, customers comeback and gets replacement. Since warranty is 1 yr, I need to replace ghe defective heaters, I have tried since last yr communicating with my hygger rep Tracy, she was avoiding me and finally just 3 weeks ago re responded.. I provided pictures and she would replace the defective items but I have to pay for shipping from China. Don’t buy the heaters you’re wasting you money!! Now thats whats happening to me!! Lost profit and lost the trust of my customer.
Lagüy
Excellent costumer service, very quick and polite, they replace the adapter for my light real fast. Highly recommend their products and services. ⭐️⭐️⭐️⭐️⭐️
Thomas H.
Hang on the back 7w 20-40 gal are awesome 👍
