HuntingtonReviews of huntington.com

My son has tried to make his very first car payment multiple times. We never received the welcome package. He made the first car payment by calling in and getting his account number. He made his payment on time and paid additional on his principal. He received a confirmation number. 5 days later the money was still sitting in his account. When we call to ask why the rep told us we had given a debit account and that could not be used. I made the payment using my checking account but at that time the banker would not waive the $21 late fee or the $50 return fee. The initial payment had to process first and then they would talk about removing the other fees. That representative told us they would send another welcome package. Six days later we just received a letter in the mail stating his payment was past due. When we called to get it straight and ask why we can get a late fee letter but not a welcome package, the rep, Janelli, said they don't mail second welcome packages. She asked my son for permission to speak with me on his behalf on this account. He gave permission and yet she continued to have to hear from him on everything that I tried to discuss. I wish my son did not have to deal with Huntington Bank as his first loan experience. I would not recommend anyone deal with them. I will certainly go by the car dealership and let them know of our experience.

Business and ACH services are not up to par. Backup payment methods on accounts had to be used because the bank seems to randomly block transactions. This has a great and tedious effect on bookkeeping. The ACH system is worse than the bank they bought out with no clear reports showing future scheduled recurring transactions. The local office people are amazing. The bank product and system itself leaves much to be desired. I’m closing my accounts the next chance I get.

Huntington Bank demonstrated a clear failure in professionalism, regulatory compliance, and basic customer care during a recent dispute I filed. I disputed a charge from a hotel after experiencing unsafe conditions and providing Huntington with photographic evidence and documentation. Huntington initially issued provisional credits, indicating that my dispute was valid and supported. Despite this, Huntington later reversed those credits without conducting a proper investigation, without providing the required written findings, and without supplying any documentation to justify their decision. Their reversal forced my account into a negative balance of $392, and Huntington then used my own funds to offset the reversal. This action directly restricted my access to my own money. I was forced to transfer funds from my Huntington savings account to my account at another bank simply to maintain basic financial stability. If I did not have a second bank account, Huntington’s mishandling would have left me unable to use my own funds. The issue is not a simple disagreement — it is a procedural failure. Huntington did not follow federally mandated dispute‑resolution requirements, did not review the evidence I provided, and did not communicate any findings. Their conduct reflects a breakdown in internal controls and a disregard for the financial impact their decisions have on customers. Consumers should be aware that Huntington Bank may reverse credits without proper investigation, fail to provide required documentation, and leave customers financially exposed. My experience shows a pattern of negligence that raises serious concerns about how Huntington handles disputes and protects its customers.

Horrible Bank! They let someone open an account using my social security number and are now telling me it will take 10 days to close. Horrible Bank .. Scary that a big Financial Institution is so careless.

The worst Bank in the United States. I highly recommend staying away from this Bank and bank with anyone besides Huntington. They have the worst customer service and they also told me today they don't trust anyone. They said one bad Apple ruined it for everyone. I was scammed out of $1,000 on August 1st. 2026. I'm still waiting to get my money back after 18 days. I'm going to file a police report today. I've also left reviews on the better Business bureau site in every site that I'm allowed to. I will leave a horrible review for Huntington Bank. They do not care one bit when somebody is struggling after they were robbed online on their account. I found out 15 minutes after the money was stolen from my account and reported it and they told me I had to wait until it posted to my account. Instead of denying the payment, they made me wait until it actually came out of my account. Even though the morning I noticed this, the money was missing from my account instantly. Then I called them back 2 days later on a Monday and they said yes. It posted. Even though I tried to stop it from posting because I did not authorize this payment to somebody's Capital One card which was not mine. Then I went into the bank and filed a complaint and they said it will take up to 10 business days. I just talked to a supervisor on the phone and they said they are backed up and it's taken longer. Even though I told them my rent is late. My bills are getting late fees. They don't care. They don't care about their customers. They care about money and that's it. I've banked with them for over 20 years and this is how they treat me. Once again I would avoid Huntington Bank at all cost. If you're trying to bank with somebody who is loyal to their customers, Huntington Bank is not loyal whatsoever.

Molly Savilla in the loan department. I purchased a home through the 1st time homeowners program in May 2021. Their appraisal found no issue, but I filed a lawsuit against them after nothing met Minimum HUD FHA requirements. Sagging roof, moisture, electrical and structural issues. After another crooked judge let them get away with fraud after an improper ruling dismissal on the City of Charleston RCCR Home Blend, the case AGAINST them was also dismissed. I'm RENTING after paying my mortgage on time for 5 years. Buyer beware, their appraisal team approved this along with an HQS inspector accepting a $250 structural engineer from a BUTT Buddy of Joshua McGrath REALTOR BROKER of Real Estate Central BETTER HOMES AND GARDENS.

This review is for corporate.. after reviewing many reviews of trustpilot and related sources I hate my mortgage was transferred to this company. Customer service is ridiculous inconsiderate and very unprofessional. I was transferred 3 times and sent emails and they refused to allow me 1 month deferment only 1 payment to be placed at the end of mortgage due to unexpected death in family (immediate). They are very inconsiderate and it’s disheartening to not approve 1 single month with so much going on today. I hate my account was transferred here

I would give them 0 stars if I could. We are currently going through Huntington for a mortgage and they are horrible. We first applied in May and have been given to 2 other people in that time. One went on vacation for 2 weeks and did not give us any heads-up or see that things were taken care of before he left. Our relator tried lots of times to reach out to him without any responses. They have had us sign lots of different paperwork, have us constantly sending in proof of things while being extremely picky about how we upload it, and are now telling us that we are over the $10,000 for our closing costs and now we must keep enough money in the bank to cover it and also our previous stated monthly payment has gone up $100. We were also told our lender has 17 accounts and ours is considered "low priority" and that's why things are moving slower with our application. I wish I had know how it would go when we applied because we never would have.