HuntingtonReviews of huntington.com

Cadience Bank was purchased by Huntington Bank. Tried to make a deposit into our business account. The check was not made payable to how it is exactly on our account and they would not deposit it. No grace period, no warning...just wouldn't deposit the check. Was told to have our customers make their checks out to CASH and then we can deposit them. Who in their right mind would send a check to a business made out to CASH? Isn't that why we have business names? The pay to the order was at least similar and had most of it correct. She absolutely refused. How are we supposed to run our business if we cant put money in our account? We will be moving all of our accounts tomorrow. Almost a million dollar customer. You lose Huntington. Be better than you claim to be.

I wish I could give minus 100 stars. This is not a bank; it is a disgusting operation run by incompetent and careless people. I wish I had never heard of their name. I made a mistake by taking out a car loan from this place. I paid off my loan, but they didn't release my lien for 2 months. They sent my title to the wrong address in the wrong state. OVERALL TERRIBLE CUSTOMER SERVICE! I DO NOT RECOMMEND THIS PLACE TO MY ENEMIES! STAY AWAY IF YOU WANT TO HAVE A PEACE OF MIND!

I just signed up with y’all no reason to put my account on hold cause y’all don’t have a working Face ID and have quick balance not bring up Face ID your bank is mid and I can’t wait to switch out. Y’all need to get sued.

They are terrible refuse to direct deposit my disability check late causing late fees etc they are horrible the only bank that lies about early pay Cash App is better do not bank of if u want an early pay it will not be early in fact it will never come early don’t waste ur time customer service rep lied to me and said they would give me a provisional credit transfer me to someone that didn’t know anything and told me she can’t help me and now my daughter has to be without a cake today for her birthday this broke me down in more ways than they know I’m done canceling my account going back to Pnc !!

They basically are trash they hold my deposits even though they say that they will be available the next business day they don’t I think they try to still your money and think you won’t notice . The customer service reps don’t know what there doing at all this bank needs to be closed down

This company is a big dumb giant. I have never had a bank make it so difficult to make a payment. The huntington app can never verify my account then when I call them its tons of dumb questions. Make your app work huntington bank im tired of your call center.

Huntington bank branch on Ford Road and Canton Center road, Canton ,MI is worst than any other Bank. Very rude and unprofessional tellers and manager. Management needs to weed out.

The Bank I used was Cadence Bank and it sold to Huntington. I have used this bank location for over 30 years. Over the 30 year this location has been bought and changed names twice before. All of those times I had wondered if I should change banks because I know other bankers and they always wanted my business and told me about the possible nightmares. I never changed banks. Every time the change happen with no problems and the same great customer service remained the same. So I was not concerned when Cadence went to Huntington, after all most of the same great people are still there. I have a total of eleven accounts at this bank one personal and ten business accounts. My two sisters also have accounts and they are also my business partners along with my mother. I'm only saying these to let you know it is a sizable amount of money that could be moved . A few years ago we were ask to go to a "Positive Pay" on our business accounts to prevent Bank Fraud and we did. It was a learning curve for us and we did it and when we had questions it was fairly easy to get answers even if it was not at the local branch, but it worked well. We had to show how each check was printed out, the amount, payee, ect. this was sent on an Excel Program worked great. We still have to do this but we have to enter it in MANUALLY. Looks like we have went back ten years in time there! The way my Bookkeeper go the bank statements had to change. It is now a little more cumbersome although not a lot but some. One of my businesses is in a town 35 miles a way and it uses Huntington same great tellers work there, but now on a Friday, Saturday and Sunday deposits they may not be ready for pickup until Tuesday. Its not about the money not going into the account timely its about our bookkeeping work we need to get done. This used to never be a problem. NOTE: SAME GREAT PEOPLE! THE ONLY CHANGE WAS THE NAME! Huntington is the Problem ! Know lets talk about my CD. I got a letter that in a few days the rate was going down to 1.5% with a 5 day grace period, no further notice and then automatically renewed. I get it! You guesses are telling me, this is my responsibility, we don't care if the mail is late or lost and we are now to big to give you a call, put it in the notification or whatever. It doesn't matter there are other banks in this town that have much better CD rates. That money will be moved. that is a NO-BRAINER. I know I could go on-line national brokers and banks and get better rates but the communities where I live ang work is where I want to do business and will always. I know you may think I'm rambling. I will probably never totally change banks because of ACHs already setup and I don't like change. I don't consider banking as an important part of my business . My business is serving my customers and I am a customer of your bank. A business should be making things better not making thinks more cumbersome. Who knows now that I'm moving my CD, I may find a new banking friend, and partner. I'm not using words as just pretty words. My journey with this bank began with Joe Williams know retired. He was my first loan officer 42 yrs ago and became pres. American State Bank, then changed names Bank Corp South, then Cadence. Through all these changes it always had that small home town feel. Hope we don't lose that. I know I have dated myself and probably shouldn't even be concerned. I may retire soon I don't know .