HuntingtonReviews of huntington.com

Customer for over 20 years. Bombarded with all kind of offers and finally decided to take one offer for a personal loan Loan was APPROVED INMEDIATELY . However, due to a very poor communication with the bank loan representative the application was deemed as expired. I was asked to apply again???? Supervisor was "very sorry" about the experience and will use the feedback. IT WAS SIMPLE... the solution was "your file will be reopened. When can you close your approved loan". Manager should Know better!!!!

A complete garbage of a bank can't even fix their app and now their card doesn't even work anymore. A complete garbage of a bank can't even fix their app and now their card doesn't even work anymore

I recently opened an account with Huntington Bank and was initially impressed with the competitive interest rate offered. However, I quickly became disappointed with the lack of transparency regarding the actual interest rate applied to my savings account. I cannot find the current interest rate anywhere within my online banking platform or mobile app. This lack of transparency is a major concern and undermines my trust in the bank. While I understand the importance of building a strong banking relationship, the inability to easily see the interest rate on my savings account has unfortunately led me to close all of my accounts with Huntington Bank. I hope this feedback will encourage Huntington Bank to improve its customer experience and enhance the transparency of its products and services.

I was assigned a loan with Huntington when I financed at a dealership. When the time came to pay off the loan, Huntington would not process the payoff; they ONLY allow you to mail a paper check (in nearly 2025), and although registered mail tells me the check was received they will not process it and refuse to give you any status on the phone of why they won't process it. Obviously illegal behavior but it's up to me to get legal representation...

"My goodness, what an absolute mess of a position this bank puts you in! I opened up a business checking account completely online, and when it came time to close the account a couple of years later, I went to wire my funds out, and customer service repeatedly and very rudely insisted that in order to do this, I must go into a branch. Mind you, I don't live in a state where Huntington exists, and they keep repeating themselves as if I'm the one who isn’t understanding the situation. They wouldn't even provide any alternatives. They were just completely satisfied with notifying me that I had no options other than to basically get on a plane to manage my banking. Absurd. I had to call a branch desperately to see if they might have any tips for me, and they were able to help with the suggestion of an ACH transfer instead of a wire. From there, I opted to make the ACH transfer, and they canceled it for "security purposes" and removed my ability to even do any sort of bill pay! I'm still struggling to retrieve my funds. They are absolutely ill-equipped to provide services to their customers outside of their branch territories, and have the audacity to not at all train their clueless customer service employees on how to provide solutions. They operate like a start up and they should be embarrassed. It should not be legal to hold up anyone's money in this way with no solutions. Shame on you Huntington Bank!!!

Had a loan for a brand new camper that got totaled 3 months after we bought it. 95 percent of the loan was paid off by the main insurance and when would try to check on if our Gap had paid off the rest, the customer service representatives were rude. To top it off, they lost a check sent by the dealership to pay off their portion and made it my fault after they signed for the check and couldn't find it. This bank has some major issues when they lose a check they had to sign for from carrier. It also takes them 10 business days to process a check and most banks process in three. I got charged extra interest and late fees while they were processing checks sent to them on my behalf.

Huntington Bank customer service reps as well as their managers have no problem lying to their customers. I opened a new checking account on behalf of my disabled husband. No thanks to a customer service rep, the account was closed within two days of having the first automated deposit made. The customer service rep we both had talked to the first time I called to get the pin number set up, decided to flag the account and they closed it. With my husband authorizing each conversation I had with other customer service reps and a couple of managers to find out what was going on. They lied when they told me a check was already put in the mail along with a letter, when they never mailed it. By lying to me about that, a new car payment was late, as well as other bills were late to be paid. We finally got the mo ey from the account, but that was after day basically forced my disabled husband to come to the branch to have the funds withdrawn and to have the account closed. They should be ashamed of themselves for treating people this way. This was a very stressful time dealing with this and we are sorry we ever decided to open an account there. To this date, I don't believe they have actually closed the account since they didn't have my husband sign any papers stating to have it closed. I'm really concerned that when social security sends his November check that it will go to the wrong bank and everything will be delayed once again. What a mess this was and still may be. I changed the information online with social security. But, it can take two months to change things. So who knows? I never plan to do business with Huntington Bank ever again.

I have a personal account at Huntington and a business account at a different local bank. I wrote a check from my business to my personal account. Huntington put a hold on my check, but as it came from my other account, I am able to see on the app that the money was withdrawn from my business account the day after I wrote the check. Huntington claims the check is not cleared...a week later. They are lying. Unacceptable.