HuntingtonReviews of huntington.com

If possible, I would give this branch a 0-star rating. I opened an Asterisk-Free Checking Account back in December 2024. At that time, there was a $300 bonus offer for opening such an account. While opening it, I clearly told the officer that I wanted the promotional account. He nodded and said "okay," then proceeded to open the account. After fulfilling all the terms and conditions for more than six months, I still didn’t receive any bonus. I called customer service, and they suggested I visit the branch and ask for the promo code. I went to the branch, but they told me there was no offer for the Asterisk-Free Checking Account. I replied that although there is no offer now, there was one when I opened the account. They then said it was my responsibility to bring the promo code at the time of account opening. I explained that I specifically asked for the promotional account, and the officer should have informed me that a promo code was required—so I could have gone back and brought it. Instead, he opened a regular account without mentioning anything. I’ve maintained this account for seven months and met all the terms and conditions. I don’t regret missing out on the $300, but I do feel cheated by the way I was treated.

I was fine until I lost my card. Huntington has this stupid policy of having to go to a huntington bank location to withdraw money. No virtual card to put in you virtual wallet until you're able to get your new card which takes 3-5 days!

This is the worst bank I have ever used. There was a fraud attempt on one of my three accounts, which the bank blocked. However, they also blocked my access to all of my accounts. And did not issue payments from my Bill Pay to payees, which I have been routinely paying for years. As a result, my credit rating, which is over 800, will be affected. When working with the bank to regain access to my accounts, I found their personnel to be obstructive and uncooperative, providing little support during a time of need, which was incredibly frustrating. As a result, I closed 2 of my three accounts with Huntington. I was able to do that because my daughter, who is a co-owner of those accounts, lives in Ohio. I live in Florida and am the sole owner of the remaining account. Since I live in Florida, Huntington only has one branch in this state. I am unable to drive three hours and 38 minutes to close my last account with them and retrieve my deposited money. I hope everyone reading this review will not do business with Huntington Bank. You will be sorry if you do. Louis Cardamone

Closed our account without any warning, requested paperwork and constant chasing for communication for 6 whole weeks to then be told that I need to find another financial institution as they won't reopen an account. We are a business with staff to pay and now missed two payrolls because we have been passed to so many different people within the team, all who seemingly have no idea what's going on. Awful service.

I LOVE Huntington Bank. I have been with them for about 15 years and have only had a few hitches that were resolved quickly. One of them involved a fraudulent charge against my debit card. I called and they told me to just relax and they would take it from there. The money that was attempted to be stolen was returned to my account within hours and I never heard about it again...they took care of everything. I will be a Huntington customer for life.

Depositing checks doesn't make sense at Huntington. If you deposit a check for a large amount, they will overdraw your account for the amount you deposited, leaving you in a strange limbo. Instead of just placing the check funds on hold, they withdraw them from your account and hope you have enough cash on hand in case of any eventualities. This is simply a terrible way to handle transactions.

Locations are hours from each other hate this bank lots of negatives go somewhere else

Misleading and not customer friendly AT ALL...I transferred a significant amount of money into Huntington and split it between a money market and checking. The checking account had an offer of $600 for opening a new account and depositing at least $25k into it. *I didn't get the $600 because I first transferred all the money into the Huntington money market and then transferred it from the money market to the checking. Even thought it was new money in brand new accounts, they didn't honor their offer! I even spoke with a supervisor who said they couldn't do anything. Then when I went online transfer all my money out, I found out there's some strange hold on my account and that I won't be able to do anything to move my money out of Huntington (and close the accounts in light of their lack of decent customer service and deception) for 2-3 business days at least while they figure out why there's some strange hold on my account. Talk about adding insult to injury. To be clear, the people I speak with are nice enough. The policies, misleading advertising and then holding my money are what are unacceptable to me.