HuntingtonReviews of huntington.com

If I could give zero stars I would. I deposited a check at a local branch I was told it would take 2 business days to clear. After 3 days it still hadn’t cleared so I called customer service. They told me the check would be cleared in another 2 days. That was another lie. At this point I still don’t have my funds and when I called customer service they transferred me to a supervisor that didn’t even pick up the phone. This entire company is garbage. As soon as my check clears I will be closing my account. I can see why they have less than 2 stars

Received an email for a promotional balance transfer. Because it was only a 3% fee, I signed up for it. In the fine print, it stated that the offer wasn't until a certain date. So not only did they take 3%, but they also assessed interest on top of it. Deceptive bank tactics to trick people into giving them extra money. I paid off the balance and will cancel the account. The way you have to do payments on their credit card is goofy too. They basically try to force you to have a checking account with them. If you don't, you can't use their app to make the payment. You either have to do it on a web browser (party like it's 2009!) or mail it in (party like it's 1999!). Calling customer service also does you no good. They give you a runaround and don't care at all. Overall just a sucky experience and NOT worth it. I see why this is a small bank and not a larger one like PNC or even Key Bank, which don't rely on shady tactics to gain your money

I opened a checking account with Huntington after being attracted by a $300 sign-up promotion back in October 2025. I met every requirement to qualify — but when the bonus never appeared, I contacted customer service only to be told their system doesn't retain promotional records, so there was no way to verify or honor my offer. This is deeply frustrating. I didn't just open a checking account — I also signed up for a secured credit card and a line of credit, fully committing to Huntington as my bank because of this promotion. To be told after the fact that there's simply no way to look into it isn't just unhelpful, it's unacceptable. If you're considering switching banks for a sign-up bonus, be warned: Huntington apparently has no system in place to track or honor those promotions if something goes wrong. And when it does, you're on your own.

Wish I can give Zero Star. A simple request of transfer IRA fund out of Huntington to another financial institution turns out to be a 3 month nightmare. Not only the customer service, the supervisor or even Senior supervisor gave you a different instruction every time you called, but calling to follow up status has become an impossible task because they removed the IRA dedicated CS line and you ended up being bounced back and forth between incompetent and rude CS (who would hang up on you after not being able to solve issue) and an IRA operation team who claimed they can’t speak to customers coz they are a back office. After 2.5 months of filling forms twice, wasting up to 3-4 days of calling and being ignored by even the senior supervisors who NEVER called back, I had no choice but to escalate this to CFPB and that’s when Huntington started listening and gave me the attention that a customer deserved and finally issued the check so I could transfer fund - all within 10 business days. That goes to show that they won’t treat you with courtesy and respect until you showed them threats and demanded for it!! RUN from this bank to save yourself some time and dead brain cells.

Huntington creates a confusing structure for their Perks checking account where if you don't meet the right combo of conditions they deduct $10 monthly from the account. This is buried deep in the terms of a bonus offer that led me to open an account, and phrased in opaque terms, suggesting an intention to conceal it as best as possible without committing outright fraud. Why tf would I continue with a bank that is comfortable deceiving its clients? No wonder there are so many 1-stars here... wish I'd checked that out earlier. Screw these people.

This review starts out about as well as Huntington Bank has. I should have the option to click on stars into the negative direction!!!!! I'm a new customer, literally 2 months in and called with a question regarding my new auto loan. Without going into specifics, I'll let you people find out for yourselves should you not take my advice in telling you to go elsewhere, but I will just say that the creature I just spoke to could not have been more rude or uncaring of my questions. I'm sure Monique wouldn't agree because that's obviously her nature from working from home all this time. I hope you see this post woman and reflect on how you talk to calm people that are calling with legitimate questions regarding their hard earned monies placed into the entablement that pays for your....?????, certainly not nitrous.

Huntington Bank put a hold on a deposited check from another bank. No one at the Bank can give a legal reason why. I have been a customer for over 30 years. I will no longer participate with this bank.

BRENDA TAYL*R has an office at the Huntington branch in the Elyria Ohio Court St location. I attempted to get assistance from this person to simply notarize documentation. She was utterly confused and seriously uneducated in the notarization department. I was there 30 to 45 minutes, with my disabled relatives getting four separate documents notarized. She left the office twice to get assistance from a bank teller then again left the office with the bank teller, calling over an additional male bank teller later, during this very uncomfortable visit. I explained each document was separate from one another and I needed four separate notarize signature documents. She acted as if I were trying to commit some type of fraudulent documentation immediately, before I was even able to have a seat she stated she wouldn't be able to notarize anything for me ??? Very strange behavior, horrible visit, zero in customer service skills, uneducated and rude on every level. She approached a bank teller to assist her in this process, bringing her from her duties as a teller into the office where my family and I were forced to wait even longer due to her incompetence, not once but twice. Mrs. Tayl*r was unstable and uncertain to make simple decisions. I then asked about Caregiver Banking. She immediately replied, "I know nothing about Caregiver Banking." I wasted my time, as well as my disabled mother & brother, visiting this location for prompt and courteous service. Brenda Tayl*r basically mistrusted me, making me feel as if I were visiting the bank to notarize false documentation. In conjunction with her inability to properly notarize four separate documents and notarize them, unwilling to assist myself or guide me to be added as a caregiver on my brother's account. This was a lengthy, extremely uncomfortable experience. This person is unfit to represent Huntington Bank, considering she was extremely confused, accompanied by the inability to explain or add myself as a Caregiver on my brothers account or even simply explaining or having any knowledge of Caregiver banking to me. I understand the Caregiver banking, but it appears as if he is sharing his account with me online rather than my being a caregiver. I was wondering if it was because he (my brother) has a savings account rather than a checking account, and I Still Don't Know! My mother and I had no problem adding myself as Caregiver on her checking account. Nevertheless, Brenda Tayl*r stated she knew nothing about it. No knowledge whatsoever on Caregiver Banking. Brenda Tayl*r should seriously consider retirement at this point. Unacceptable behavior. 04/06/2026, Date of occurrence.