HuntingtonReviews of huntington.com

We had a CD come due while we going to be out of the country. We went in person before trip and very poor Huntington bank employee told us she would move our CD into a savings until we returned. Savings was interest rate of 5%. Unfortunately for us employee didn’t do what was promised and CD was renewed at 0.5 % Huntington bank would not give us the approximate $1000 interest we lost. I fought for a year . DO NOT BANK AT HUNTINGTON. Employees are unaware of procedures and management does nothing. The actual manager in HAMILTON Ohio actually advised me to call the 800 complaint line.

If you want a bank that will mess up paperwork, lock you out of your account for weeks when you need it the most... and still can't resolve problems a month later... then this is the bank for you. These people messed up POA paperwork locking my mom out of her account while in the hospital. Plus leaving family stranded out-of-state. In addition, she can't even use Zelle to pay bills because they have no idea what's going on. It's been a consistent issue for over a month! With multiple calls and hours on support and waiting.

Last week, while at work, I applied for an account with Huntington Bank, and on this past Saturday, I went to deposit $220 cash into the ATM at the branch located at 5049 W Park Blvd in Plano and the receipt printed out showing my available account of $0. I have been calling trying to figure out what’s going on and finally today was told that the ATM has issues that is not easily known. I was also told that direct deposit from employer would result in the first $500 would be available and the rest available after the next business day. After all these lies I am not sure as to what to believe but now have been told that my $220 possibly will be posted to my account on Tuesday. Very poor customer service and no accountability from this bank at all. I am not even sure my money will be returned. Thank God for receipts but will they honor their word and give me back my money.

Huntington is the worst bank you can encounter. Executives who don't care and they direct low managers at the bank to give excuses and non sense. They have the worst people and the worst ATM's which are the slowest in the industry. If there is a mistake or if someone managed to steal any of your money it will take weeks to resolve.

I need to give five star to a customer service employee miss Samantha Pieter she was very helpful. What she did. I tried to do for three days with customer service through the phone. Thank you so much Washtenaw Ave branch. Thank you, Samantha.

I put the money I work for in their bank. PAY for services. Minute I see and issue? where are they? GONE like the road runner. When Huntington wants something from me it better be today. when I need something from Huntington........ they get to it eventually. maybe. when their ready. or not.

Shady arithmetic calculating interest on auto loan. Do not trust the bank employees to apply any additional money paid on principal to be applied correctly. Spent over an hour with the branch manager trying to get an explanation of the 18 month payment history and she was as confused as me. She called her "superior" and that person left us both more confused. If I was into throwing money away in interest payments, I would've given them 5 stars. Over 18 months of paying 300 to 1000 extra per month, it was only applied maybe 5 times. ( every payment I had made, I specified both on the check and payment voucher to apply additional money to principal) Now what, Huntington? Criminals

Worst bank to deal with you can’t even report anything wrong on your account to any Headquarters of this bank because there is no Headquarters to reach so something happens. You’re pretty much screwed.. … I just talked to a supervisor named Kalin from Michigan Huntington Bank. There’s a supervisor who literally told me there’s no one higher than him to report. Found out. on my daughter‘s account for years. Which is crazy because we literally didn’t know that my name was on her account. She’s absolutely furious and we have to take time off of our workday to go to this goddamn bank to get my name off her account again after we had done it before at the bank on White Oak PA these banks don’t care you can report an issue like ours in. It’s nothing to them. There’s no one to report about the mistake they made if your account gets hacked. Who do you go to? If you have an issue with a supervisor you’re not happy with the supervisor you can’t go to anybody higher than that supervisor you’re screwed. Do not bank here. This bank is horrible. you got so many other banks to go to,do not use this one. It’s a joke!!!!!!!