Hubble ContactsReviews of hubblecontacts.com

After a whole month I cancelled my subscription I realized I'm keep getting charged for lenses and since the last box I received was more than 30 days ago now I do not get reimbursed for, me useless, box of lenses. When I called again customer service, Diane couldn't even explain why she can't help me but still, now I'm stuck with lenses that I can not use (coz astigmatism). Poor service.

Update: read here in reviews about Waldo (Hubble’s competitors) and will go with them. FYI Hubble misleadingly shows 4-5 stars on their website whereas they barely are are a 1-2 star business in reality. Lenses not good as grade A brands. Price explained by quality and customer service. Not even trained to explain your fees when they legally should. Did not tell me that a chunk of my payment will not be refunded even though we spoke over the phone and by email (emailed two different people). Had I know you’d rip off 25% of what I paid, I would’ve kept the lenses for the desperate times. Very disappointed and frustrated with the customer service rep who is claiming you guys have been “as transparent a second possible” At the bottom of the order email, there is a long paragraph stating terms and conditions. Nowhere does it say anything about fees related to returns even though it gives all the other return details. Moreover, it does not say Terms and Conditions Apply or Fees Apply. And again, I was not told over the phone. This is not the first time I cancel something or purchase something online. It is your duty to inform if you are not refunding the whole amount.

Ok this is by far the worst service I have EVER had. Iy is entirely to hard to vontact anyone when tgere is a problem or to change my prescriptionI am on here right now trying to contact someone from Hubble because you got my prescription WRONG! I gilled out the infornation as plan as day. I dont have a way of contacting any one. Worst service ever!

So far very good I’ll be waiting for when have astigmatism Lenses!!

Returned my last shipment of contact and have never received the refund. I did finally receive a refund.

I wasn't able to complete a purchase! This, no matter how hard I tried & even with Hubble's outsourced Customer "Care" being enlisted to "help". Since Hubble failed me so profoundly, I followed an online ad (stemming undoubtedly from my own internet history with Hubble) and received prompt, efficient service from the Hubble competitor, Waldo Contacts.

Abofalle. Auf Kündigungsmail keine Reaktion. Mangelhaftes, veraltetes Materialsystem. Für diese Qualität dürfte man einen viel geringeren Preis erwarten.

This was supposed to be a free trial. They were supposed to check the prescription with my eye Dr. They did not do this. I emailed them after I received the free box and told them not to send any more cause they don't work for me. I just got another box and was charged. Don't do business with this company. Now they won't give my money back. I have notified Hubble in several emails that I do not have a phone to call and cancel a subscription yet they still won't cancel it. Anyone else having this issue should notify their bank and the better business Bureau immediately