Hubble ContactsReviews of hubblecontacts.com

Awful customer service. I cancelled they still charged me and no product has been sent for me to return. They also hang up on you I am having to do a charge back via my credit card

contacts are priced great, had an issue with clarity on the -.75 lens.

Trying doesn't cost I really liked the service that, ou can try out the contact lenses before you have to pay for them. After the first stack of 15 lenses should everyone be able to make a choice for him or herself if he or she wants those contact lenses. In my case my eyes weren't „compatible“ with the lenses, so I had to cancel my contract, which wasn't a problem, because the support is very active an responsive.

Like others I signed up for a free trial. I was disappointed with the quality and the lenses hurt my eyes. I contacted Hubble via email within the cancellation period requesting to cancel very firmly but they make it very difficult to cancel once subscribed and informed me I’d have to ring to cancel in a few weeks within working hours. 3 months later I’d had 3x £27 contacts billed to me and send to an address I was not living at. No compensation agreed, and of course I could not return the lenses within 16 days as I had not received them. Bad customer service and an unnecessarily complex cancellation and refund process that suggests they know customer will want to cancel so they deliberately make it difficult. AVOID - FREE TRIAL NOT WORTH IT.

Contacts OK, but I really hate the model where the company deliberately makes it inconvenient for you to cancel your subscription. They suggests they KNOW their customers will want to cancel and place obstacles to doing so so they can foist their product onto you, which you'll accept to avoid hassle. Not especially cheap and not convenient - I don't see what market gap these are trying to fill, you can get OK daily contacts for £24 or less a month on a subscription it is actually easy to control through loads of other online vendors.

Hubble have an appalling returns service!! I returned lenses to them which they claim to have not received? They tried fobbing me off with a catalogue of excuses for not being able to refund me. Be warned...this e-commerce business incentive's you to join them with a low price, entry promotion, but once on board, their customer service and loyalty to their customers is shocking!!

Absolut unterirdischer Kundenservice - Eine Abo-Kündigung wird quasi besonders schwergemacht (nur telefonisch oder per mail) und wenn man Hubble keinen Kündigungsgrund sagt obwohl man gekündigt hat, läuft das Abo einfach heimlich weiter. Das Eingestehen von eigenen Fehlern ist bei Hubble so verbreitet, wie bei Donald Trump...

I tried to cancel and they keep sending me contacts and taking money that I have not agreed to. Very bad customer service.