Taylor M.
Sent contacts after canceled subscription.
Customer service was fine, I emailed to cancel my subscription, and was sent another box of contacts and charged for them anyways, I literally had to get a library card and pay to print out a label and Just hope i got it sent back in time.the contacts where uncomfortable and I couldn't see.
Response from Hubble ContactsSep 27, 2018
Hi Taylor, thanks for your feedback. We responded to your cancellation email to let you know that we require you to call our customer service line to cancel your subscription. Since we didn't hear back from you after that, your subscription continued to ship as shown on the delivery schedule, which you can view by logging into your Hubble account. I'm sorry to hear that our service didn't work for you, and can confirm that your subscription is currently inactive. We'd be happy to look into the status of your return, just respond to this message!