Hubble ContactsReviews of hubblecontacts.com

They sent me the wrong prescription. I’m a -2.50 and they sent a +2.50. I had already received my free 2 week trial and paid for the next months. I let them know by email and they responded saying they would fix it and send the right ones. That was over 2 months and I still have not received anything or any other corespondents.

I am not writing this review because I was upset with the product that I received. I am however very upset on how my case has been ignored. I purchased the first shipment hoping that I could find a cheaper alternative, but because of my prescription these will not work for me. I then cancelled my future orders, but not after a payment was taken and a new order was sent. I promptly sent the order directly back, 3 months ago and have yet to see a reimbursement on my card. There has been no return call etc. Very upsetting.

I ordered contacts and the rep I spoke with put the wrong address in the system and they could not help me when I asked about it they told to go to that address and get them.

this is the shittest company ever, please do not fall in the trap, they will never give you a refund and keep lying. i am not sure how such companies run online business without any hassle, such companies troubling customers should be closed permanently.

Unwissend ein kostenpflichtiges Dauerabo abgeschlossen (obwohl als "Probeabo" gekennzeichnet) - einzige Information darüber im Kleingedruckten (AGB); Bei Rücksendung ohne Öffnung der Linsenverpackungen keinerlei Rückerstattung mit der Begründung: "Versandkarton geöffnet" - absolut rechtswidrig und nicht nachvollziehbar, da die Kontaktlinsen in den Originalverpackungen nach wie vor ungeöffnet waren; Erste Antwort des Kundenservice erst nach 8 Wochen Wartezeit und auch nur durch Aufforderung - unterirdisch! Vorsicht vor diesem Unternehmen mit seinen betrügerischen Machenschaften!!

bad customer service & bad product

If you like being robbed and lied to then by all means give them your card info. Goodluck trying to get your money back. Been fighting them since September 5 it is now October 18. I have a pictures of the return product which I never ordered and have tracking. They recieved their crappy product back on Spet 15th and yet they still never gave me a refund. On top of that I have been rebilled through Capitol One again on this order. Now I have to fight this again for the 3rd time. It doesn't matter if someone else used your card, It doesn't matter if you canceled, they will lie and keep charging no matter what. For a good time signed up with these crooks or just have someone steal your card and do it for you. It's fun for the whole family, let the good times roll.

Forgot the email I used for my Hubble account and now they won't let me cancel my subscription. Very bad customer service, I gave them my name, phone number, address and everything and they still won't let me cancel it.