Hubble ContactsReviews of hubblecontacts.com

I have been using this account since 2017 and I have never had any issues until I decided to upgrade to the Hydro and then I could not get an answer but someone from a different country who did not know anything about HIPAA LAWS and about the knowledge of a United State Prescription and how they should be read. I was told someone would get back to me and no one has I have a valid prescription that every company in the US takes. They need to stop sending out customer service to another country who does not know the medical laws and regulations.

They basically did not ship my package on time, blamed it on UPS and now deactivated my account for being upset that I have had to reuse the same pair of contacts for over 3 weeks now. They said they would ship another set asap on Sunday. It is now Wednesday and the package has yet to leave their facility. I will be dropping them and finding someone more capable of doing their jobs!

I’ve come here just to read the reviews and have decided not to buy or have any trial with them. If you do ever want to try their lenses use a bank account such as Revolut and just make sure it never has any money in it and the scammy company cannot take any money.. you can have so many different accounts and cards.. They seemed to do this on purpose because this is how they make their money. I’m leaving this review because of this and I’ve used their website chat to ask a question and could not get through to a colleague :) allow the scammy company everyone not even worth trying. Acuvue is the best can’t even feel it in your eye

Plus de service en France

Jericca was incredible at understanding my frustrations and quickly helping me understand the issue as well as resolve it. I’ve been a customer since 2017 and I plan to keep Hubble for all my eye care needs.

Customer service is SO SO bad. I get frustrated every time I need to do anything. The 1st time it was a mission to get my prescription changed. The second time, it wouldn't let me log in and there was nowhere to get an answer to sign in. The chat never works when you need assistance and there is no contact email. Today, it wasn't letting me log in (again!) tried to reset my password and didn't receive the reset password email - still waiting. If you want an easy life - don't use Hubble. Nightmare.

Preis und Leistung ist hervorragend. Ich habe nie Probleme bei der Bestellung und beim Nutzen der Linsen. Ich bleibe Kunden!

Me mandaron mal durante meses la graduación de las lentillas pese a que lo había especificado en anteriores comunicaciones. Además, el proceso de entrega, cobro y permanencia, en general está establecido de manera complicada para tratar de retenerte el mayor tiempo posible te venga bien o no. Y el servicio de atencion al usuario tampoco fue ni muy amable ni muy resolutivo. y en cuanto a la calidad del producto, bastante mediocre. Hay opciones en el mercado a un precio similar y de mayor hidratación y adaptación. La verdad que descontenta con la experiencia y no repetería ni lo recomiendo.