Hubble ContactsReviews of hubblecontacts.com

Ich nutze es seit Jahren. Die Linsen sind toll. Das einzige was ich zu bemängeln habe, dass man keine Versandbestätigung bei dem Abo bekommt. Ich muss immer raten, wann sie in etwa kommen.

Ha sido muy buena mientras duró,3años con ellos.pero estoy muy enfadada por no haberme comunicado que ya no trabajaban con esta empresa,y yo hubiera buscado por otro lado,ahora a esperar el pedido y tengo que estar unos días sin ellas.

I must admit, I left an extremely snake review about Hubble before, one star. It was a lot of back and forth with customer service that got me so angry regarding and subscription order that I was unaware about. With that being said, I spoke with a lovely lady by the name of Catherine, who did everything in her power and then SOME to make me a happy customer. It’s the simple things, sometimes things can get you frustrated, but always remember the people you’re yelling at, are people too! Thanks for re-subscribing me, Catherine - and thank you for making it right despite my frustration. Even after all the frustration though, never did I ever say the contacts were of poor quality! They’re a great product! You guys rock! Again, sorry for the frustration. :)

He estado encantada con el servicio y los productos. La atención al cliente espectacular. Un 10

I await a response having tried to access my account for some time the customer service team seem well versed in hardball rather than any customer care. Chris (Customer Service) Thank you for this. I am a little confused by your last reply - however as now I have been able to access my account with the email re set that was now sent and in my inbox (not hidden in my junk which id already checked)......However it states I can not cancel my subscription on the account – but I have to email to my subscription. I would have thought my initial email to you would have raised this as it was my main request. So I am now emailing to request my subscription be cancelled please? Usually I would keep and use the contacts however I can no longer use these as the prescription and requirement for clairs syndrome are no longer suitable for me. The damage to one of my eyes may not heal and I have special glasses to wear in the mean time before I will be able to try contacts again. This and the fact that I have been unable to access the account means I have boxes although still sealed – are out with the outlined 16 day return. At the time I received them I would have had no way of knowing my condition rendered the contacts unusable. As the items can no longer be used by me now and are still sealed – I think considering how long I have used Hubble in excess of £1,100.00, to be refunded for the unopened boxes should be a minimum courtesy under the circumstances. It is also worth noting that at the start of December 2022 I had altered and updated my subscription online for delivery every 2 months rather than monthly. I’m sure you can view this from the activity logging into the account. This was never implemented. I kept hold of the first package believing it had been sent in error but I kept receiving them monthly when the damage occurred to the eye. In light of the feedback I have received to my email request at this point I’d like to open a formal complaints procedure as I don’t feel my request and the issues met have been read and / or understood, and I have now had several issues which has snowballed into a complaint. Please respond with the appropriate formal complaints procedure and the particular manager I should direct it to. Thank you for your help thus far. Regards Stacey Firth

Asked for the first package 4 times - zero arrived unfortunately. Two were lost - and other two weren’t even sent as i see…

I’ve been using Hubble for more than a year and I am really satisfied with it. Thank you for all the dedication and effort!

Si ya no funciona en España , las suscripciones se cancelan automáticamente? Gracias.