Hubble ContactsReviews of hubblecontacts.com

They lack communication and shipment notifications as I don’t go through 30 contacts in a month and prefer to skip shipments

Wore these for a couple of years because the customer service is horrible and it’s very difficult to cancel. I eventually pulled the trigger on canceling when my eye doctor told me the low quality of the product has also caused serious eye problems for a lot of people.

Seamless service and quality lenses!

My eye doctor told me that Hubble contacts have been suffocating my eyes and made them way worse in a short period of time

I wanted to believe Hubble Contacts was better than all of the negative reviews I read on TrustPilot but, unfortunately, the reality is that this start-up is a total scam. Hubble ropes you in with a cheap introductory offer, but makes it nearly impossible to cancel your subscription. Instead of being able to manage it online or send an email, the only way to cancel is to call their Philippines-based customer service team during odd hours. Even after spending an hour on hold and another 15 min convincing their customer service rep that yes I really did want to cancel, Hubble continued to bill me for months - despite not sending me any more contacts. I am now over £50 out of pocket and have no expectations for getting that money back. In addition, it's important to know that Hubble Contacts use an out-dated material called Methafilcon A, which all of the reputable contact lens manufacturers (Acuvue, etc) stopped using in the 1980s. Methafilcon A doesn't allow much oxygen to flow to your eyes and as a result are painful to wear and, in some cases, have actually resulted in damage to the cornea of the eye. Please learn from my mistake and go elsewhere for your contacts - VisionDirect, Waldo or others which use safe materials and offer better customer service.

All in all a good experience. The contacts were not quite right for me personally as I found them to be slightly too big for my eye. I forgot to cancel and when the second payment was taken from my account I called up and their representative Hyra helped me with my issue quickly and efficiently. I would recommend others give this a go as the only reason it didn't work for me is due to the size.

Great price, shipped on time and quality is great!

It's been ok But can't phone and needs to cancel my direct debit