Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Teresa S.
LOVE HOW EASY IT IS TO ORDER AND GET
Response from Hubble ContactsAug 22, 2019
Hi Teresa, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. Thanks for being a part of the Hubble family. Best, Vanessa
kayla M.
This is a scam. I tried out for that dollar and they sign me up for some subscription I had no idea and automatically took payment from my account saying there's no return policy there's no refund service when I caught it on the same date the transaction happened. Customer service through email was no help and still does not make any sense to me why I can't get my money back. It took all the money that I have in my account so this experience has left me in a stressful situation. I wouldn't recommend it to anybody.
Response from Hubble ContactsAug 22, 2019
Hi Kayla, Thank you for taking the time to leave this review. I am so sorry to hear you were unsatisfied with our service and policies. I'd like to find out more about what happened and make sure that you have all the information you need to be refunded. Please email [email protected] with the subject line "ATTN: Trustpilot" so that I can investigate further. Best, Vanessa
Shinny W.
Really uncomfortable, I’m on halfway through my first pack and am deciding whether I should just finish it or throw the rest away
Response from Hubble ContactsAug 22, 2019
Hi Shinny, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. If you're unsure about the lenses, it's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Vanessa
Jennifer
I love the ease & convience Hubble offers and if there’s ever an issue they are quick to make it right to keep you as a client.
Response from Hubble ContactsAug 22, 2019
Hi Jennifer, Thank you for taking the time to leave this review. I'm so happy to hear that you're having a great Hubble Contacts experience! We appreciate your feedback! Best, Vanessa
Paul
Great contacts. Great price. Easy to track your orders. Easy to skip an occasional order if necessary.
Response from Hubble ContactsAug 22, 2019
Hi Paul, Thank you for taking the time to leave this review. I am so happy to hear your Hubble Contacts and the flexible subscription are working so well for you. Thanks for being a part of the Hubble family. Best, Vanessa
Rick
I’ve been wearing them for nearly two years now and I love them. I’ve had no problems at all. They feel very comfortable and I love having not to clean them and store them. Just take them out every night and I put a fresh one in every day!! Couldn’t be any easier.
Response from Hubble ContactsAug 22, 2019
Hi Rick, Thank you for taking the time to leave this review. It's so great to hear awesome feedback from a longtime Hubble wearer! We're so happy that you're loving the lenses! Best, Vanessa
Ashly
Love the product and concept. My only complaint is contacts are sometimes packaged backwards so that you put the in wrong and... ouch... take out, reverse and put back in again.
Response from Hubble ContactsAug 22, 2019
Hi Ashly, Thank you for taking the time to leave this review. It's great to hear that the lenses and subscription service has been working out for you. Our lenses have a laser marking near the edge of the lens to help you determine if your contact is inside out. If you can read it as "HUB", the lens is correctly oriented and ready to be placed on your eye. If you have any further questions or concerns, please send an email to to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
Rachel
A few times, just twice, 2 of the contacts were torn. I cant say if it was Hubble during packaging or me being to tuff when taking out 9f package, but other then that I like their timing always on time.
Response from Hubble ContactsAug 22, 2019
Hi Rachel, Thank you for taking the time to leave this review. It's great that your deliveries are working out well but sorry that you've had issues with quality. Please send this information in an email to [email protected] with the subject line "ATTN: Trust Pilot" and we will connect you with our quality team. Best, Vanessa
